Sendbird AI chatbot

Sendbird AI chatbot

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (32)
Developer
Sendbird

AI chatbot for ecommerce that converts browsers into buyers. Configure in just a few minutes!

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations (including real-time inventory sync) based on interactions with shoppers on your website.

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations (including real-time inventory sync) based on interactions with shoppers on your website. more
  • Ecommerce features include product recommendations, FAQs and connect-to-support
  • Seamless integration of AI chatbot with your store data via Shopify API
  • Performance dashboard to track visitor engagement and conversion
  • Multilingual support that automatically adjusts to speak multiple languages
  • Use cases across ecommerce, marketplaces, health & beauty and hospital & travel
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Pricing

14-day free trial

Free

  • 1k free message credits
  • 5 files or links of data ingestion
  • 1 custom response workflow
  • 5 external API integrations

AI Chatbot Starter

$99 / month

$5 per 1k message credits as overage fee

  • 10k msg credits/month
  • Daily Shopify data update
  • 25 files or links of data ingestion
  • 1 custom response workflow
  • 5 external API integrations

AI Chatbot Pro

$499 / month

$5 per 1k message credits as overage fee

  • 50k msg credits/month
  • Daily Shopify data update
  • 50 files/links of data ingestion
  • 10 custom response workflows
  • 30 external API integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (32)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 9, 2025

Worst service I have experienced. The cost of $99 a month is not worth it at all. I have been waiting for an answer from support for 3 weeks with no answer. -5 stars.

Strømmen Bilradio
Norway
3 months using the app
June 10, 2024

Sendbird Chatbot's automation features have saved us a lot of time and resources. We can now focus on more complex issues and leave the simple queries to the chatbot. The integration with Shopify API is also seamless – we can easily manage our inventory, orders, and customer data all in one place.

Disco Sundays
United States
8 months using the app
June 9, 2024

Technical support was great. very professional, great attitude and quick response.

I am satisfied, got amazing experience.

Epic Express Gears
United States
7 months using the app
June 10, 2024

I am blown away by sendbird chatbot's ease of use and installation. The customizable design is a great touch and the technical team support is top notch.

Tots & Tales
United States
4 months using the app
June 7, 2024

I'm so impressed with Sendbird Chatbot's ability to engage and solve problems with human-like conversations. It's like having a sales assistant and customer service rep all in one..

This is top notch

Fitflex
United Kingdom
4 months using the app

Support

App support provided by Sendbird.

Developer

Sendbird

400 First Avenue,, San Mateo, CA, 94401, US

Launched

May 27, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Store owner, content providers

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View store data:

Products, Online Store, Shopify admin

  • View products

    Products or collections

  • View your Online Store

    Pages on your Online Store or theme

  • View Shopify admin

    Legal policies

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