Reviews (6)

Overall rating
2.5
Counts per rating level
  • 33% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
December 10, 2024

The worst company have ever dealt with, booked a pickup over a week ago, they didn't come on the day or the next day so I contacted them and they said they can't say when it'll be collected, waited another week with multiple contact attempts, still nothing. I voided the labels and now can't even get my money back. Customer support is useless and sends copy paste answers and claims they can't contact their drivers.

LUCINA INNOCENCE
Australia
7 days using the app
February 2, 2024

we have waited 4 days now for a pick up.... every day they tell us they are coming to pick up and we live in a location that is Sydney Metro! unreliable and support will reply back with a generic apology and say the delivery is arranged for pick up the following day but no one comes- no one really knows what is going on!

avoid

Summer Candle Co
Australia
Over 5 years using the app
February 12, 2024

Used Sendle for a long time. Best shipping rates, customer service, and their finding of packages if they get lost is unlike any other service. 5 Stars!

Front Porch Candles
United States
Over 2 years using the app
March 10, 2024

Happy with the App, costings work out better through the Dashboard as it doesn't have to convert to and from USD.
The only thing i wish it had was preset parcel sizes based on the order weights. Doest make sense why it brings everything else through the integration but cant choose a parcel size.
Other then that i am happy with it for the size we are now.

The Khüsh Place
Australia
13 days using the app
June 15, 2023

Best thing I ever did for my biz. 10x faster than Canada Post, 1/2 the cost and great service! So glad I found this service!!

Modestly Yours
Canada
4 months using the app
January 3, 2023

Do yourself a favour avoid using Sendle. The stood me up twice in a row and there support is useless and you can't talk to anyone, not even via a chat all thru emails. It was a nightmare.

encorefashion.au
Australia
6 days using the app