Propel Replay, Survey, Heatmap

This has been great so far. I’ve tried other apps like luckyorange where you get such a limited free time to try it out. This is excellent for a small business like mine.

And they have quick support that are very likeable. I am very happy so far with what they are offering. Would recommend this app over similar ones since it has a great free trial, simple and efficient tools.

Very good app, helped see some issues in my funnel, add content, and detect "fraudulent" visits

Propel Replay & Session Record has transformed our ability to understand user behavior, providing crystal-clear replays of every interaction.

The intuitive interface makes it incredibly easy to filter, search, and analyze sessions in just a few clicks.

Real-time insights and heatmaps help us quickly pinpoint usability issues and optimize our workflows.

You get what you pay for…
Cheap and in turn poor recordings, can’t handle when customers scroll or change links or move the mouse, causes the recordings to glitch all over the place like crazy, making it impossible to detect any issues on your site that other customers may face

We’ve had a great experience with this app so far. It’s intuitive, reliable, and has significantly improved our workflow and customer journey. Everything runs smoother, and our team finds it genuinely useful day-to-day. Highly recommended!

Very easy to install and understand how to use this app. The recordings are so clear that it helps me so much to assess customer experiences in my store.

This app has really helped understand what customers are looking for and any problems they have along the way. It also helps track where customers are coming from.

Great service, easy to use and install. Real time recording, with important user information

I love being able to watch and adjust according to what I see. I have been able to make my store easier to navigate because of propel. The heatmaps and filtering options are great for performance as well!

Excellent App & Outstanding Customer Service!
I'm extremely satisfied with Propel Replays. The app works flawlessly and offers exactly what we needed for our Shopify store. The customer support team is top-notch—responsive, knowledgeable, and genuinely helpful. Highly recommended for anyone looking to improve their store's performance and customer insights!