Shelly: AI Chatbot & FAQs

Name: Shelly: AI Chatbot & FAQs
Brand: Trump Tech
Rating: 5.0 (2 reviews)

Pricing: Free plan available
Rating: 5.0 (2)
Developer: Trump Tech

Install

View demo store

24/7 AI chatbot & Automation – Customer support, Track orders, Recommend products, Boost sales

Take all sales opportunities with Shelly AI’s 24/7 automation workflow – all time zones, all global markets. Shelly AI sales assistant instantly answers questions, recommends the right products, tracks orders, and closes sales. Automatic learning your store data plus external data training, Shelly AI converts shoppers from browsing to checkout 24/7. Quick and easy to set up clear FAQs, proactive messages, and capture leads, trust with custom in-chat forms in one chat box, no coding needed.

24/7 AI Sales Assistant – Customer support, FAQs, track orders, close sales
Proactive Chat – Automated segmented messages in right time to drive conversions
AI Training & Store Data Sync – Promote best match products to your customers
Custom In-chat Forms – Automatically Boost AOV, Upsell, Capture leads, and more
Pro Models – ChatGPT, Claude, Gemini AI – Chat & Gain Sales from chat insights

Languages

English

Works with

Shopify Admin

Pricing

Free

Features

100 lifetime AI agent conversations
Unlimited product catalogue training
30 days chat history
Multilingual responses
Unlimited customized FAQs
Latest Pro AI models
Fully-customizable chatbox

Starter

$19 / month

$0.03 per extra AI replies

Features

100 AI agent conversations / month
Unlimited product catalogue training
100 days chat history
Multilingual responses
Unlimited customized FAQs & chatbox
Unlimited AI training with external data
Smart Proactive chat campaigns
Latest Pro AI models

Pro

$99 / month

$0.02 per extra AI replies

Features

1000 AI agent conversations / month
Unlimited product catalogue training
Multilingual responses
Unlimited customized FAQs & chatbox
Unlimited AI training data, chat history
Smart Proactive chat campaigns
Latest Pro AI models
Instant support 24/7

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2)

Overall rating

Counts per rating level

100% of ratings are 5 stars
2
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

Edited March 27, 2026

Shelly has completely transformed how we handle customer inquiries. The AI chatbot answers product questions instantly, which has freed up so much of our team's time. When I had trouble setting up the FAQ section, Katy from the support team walked me through everything step by step. Highly recommend this app to any Shopify store owner.

muqeetxpk

United Kingdom

1 day using the app

August 22, 2025

Excellent AI Assistant – A Must-Have for Any Business!

Shelly has been a game-changer for our customer support. The AI chatbot is incredibly intuitive, responds instantly, and handles a wide range of questions with surprising accuracy. We were especially impressed by how easy it was to set up the FAQs – the interface is clean, user-friendly, and requires no technical expertise.

Since integrating Shelly, we've seen a noticeable drop in repetitive customer queries, freeing up our support team to focus on more complex issues. The bot is available 24/7, which means our customers always feel supported, even outside regular business hours.

AMI Cart

Australia

About 2 hours using the app

Support

App support provided by Trump Tech.

Resources

Tutorial

Developer

Trump Tech

43 Nguyen Lam, Hanoi, 100000, VN

Launched

August 20, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system