Shelly: AI Chatbot & FAQs

Name: Shelly: AI Chatbot & FAQs
Brand: Trump Tech
Rating: 5.0 (1 reviews)

Pricing: Free
Rating: 5.0 (1)
Developer: Trump Tech

View demo store

Smart AI assistant handles customer inquiries 24/7, reducing support workload and increasing sales.

Advanced AI chatbot automates customer inquiries using Shopify MCP integration for accurate product information and order tracking. Features include customizable branding, multilingual support, FAQ synchronization, and detailed chat analytics. Merchants can configure Claude or GPT models, manage customer conversations, and translate content. Seamlessly integrates with your store's product catalog and order data to provide instant, accurate responses

AI-powered customer support with real-time product information
Automated order tracking and status updates from Shopify data
Customizable chatbox design with comprehensive chat analytics
FAQ management and multilingual translation for global support
Choice between Claude and GPT AI models for optimal performance

Languages

English

Works with

Shopify Admin

Pricing

Free

Unlimited products training
Professional FAQs page
Translation & Auto translate
100 AI responses/month
Chat records in 7 days

All charges are billed in USD. See all pricing options

Reviews (1)

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

August 22, 2025

Excellent AI Assistant – A Must-Have for Any Business!

Shelly has been a game-changer for our customer support. The AI chatbot is incredibly intuitive, responds instantly, and handles a wide range of questions with surprising accuracy. We were especially impressed by how easy it was to set up the FAQs – the interface is clean, user-friendly, and requires no technical expertise.

Since integrating Shelly, we've seen a noticeable drop in repetitive customer queries, freeing up our support team to focus on more complex issues. The bot is available 24/7, which means our customers always feel supported, even outside regular business hours.

AMI Cart

Australia

About 2 hours using the app

Support

App support provided by Trump Tech.

Resources

Developer

Trump Tech

43 Nguyen Lam, Hanoi, 100000, VN

Launched

August 20, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Content providers

Email address, IP address, browser and operating system