Shelly: AI Chatbot & FAQs
- Pricing
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Free plan available
- Rating
- 5.0 (4)
- Developer
- Trump Tech
Featured images gallery
24/7 AI chatbot & Automation – Customer support, Track orders, Recommend products, Boost sales
Take all sales opportunities with Shelly AI’s 24/7 automation workflow – all time zones, all global markets. Shelly AI sales assistant instantly answers questions, recommends the right products, tracks orders, and closes sales. Automatic learning your store data plus external data training, Shelly AI converts shoppers from browsing to checkout 24/7. Quick and easy to set up clear FAQs, proactive messages, and capture leads, trust with custom in-chat forms in one chat box, no coding needed.
- 24/7 AI Sales Assistant – Customer support, FAQs, track orders, close sales
- Proactive Chat – Automated segmented messages in right time to drive conversions
- AI Training & Store Data Sync – Promote best match products to your customers
- Custom In-chat Forms – Automatically Boost AOV, Upsell, Capture leads, and more
- Pro Models – ChatGPT, Claude, Gemini AI – Chat & Gain Sales from chat insights
Languages
English
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Analytics
Pricing
Free
Free
Features
- 100 lifetime AI agent conversations
- Unlimited product catalogue training
- 30 days chat history
- Multilingual responses
- Unlimited customized FAQs
- Latest Pro AI models
- Fully-customizable chatbox
Starter
$19 / month
$0.03 per extra AI replies
Features
- 100 AI agent conversations / month
- Unlimited product catalogue training
- 100 days chat history
- Multilingual responses
- Unlimited customized FAQs & chatbox
- Unlimited AI training with external data
- Smart Proactive chat campaigns
- Latest Pro AI models
Pro
$99 / month
$0.02 per extra AI replies
Features
- 1000 AI agent conversations / month
- Unlimited product catalogue training
- Multilingual responses
- Unlimited customized FAQs & chatbox
- Unlimited AI training data, chat history
- Smart Proactive chat campaigns
- Latest Pro AI models
- Instant support 24/7
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Shelly has completely transformed how we handle customer inquiries. The AI chatbot answers product questions instantly, which has freed up so much of our team's time. When I had trouble setting up the FAQ section, Katy from the support team walked me through everything step by step. Highly recommend this app to any Shopify store owner.
We noticed an uptick in completed checkouts after adding Shelly to our store. The proactive chat feature engages visitors at just the right moment. When I wanted to add custom in-chat forms for lead capture, Mark guided me through the configuration clearly and patiently. The app delivers real results.
A must-have for any serious store
I was skeptical about AI chatbots at first, but Shelly proved me wrong. It learned our product catalog quickly and started recommending the right items to customers right away. Mark from support helped me customize the chat widget to match our store's branding — the whole setup took less than an hour. Really impressed.
Support
App support provided by Trump Tech.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, Online Store, Shopify admin
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View customers
Customer data
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View products
Inventory, products, product listings, collections
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View orders
All order history
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View discounts
Discount codes and promotions
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View store credit
Store credit account transactions, store credit accounts
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Edit Online Store
Online Store pages, metaobjects, theme
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Edit Shopify admin
Files
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View other data
Locales, locations
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