Flexible Delivery Options
2 hour, 4 hour and same day delivery options available.
Delivery price is determined based on urgency, vehicle and distance of the delivery.
Real-Time Delivery Tracking
Your customers can track their delivery’s location with real-time ETAs.
About Sherpa Delivery
Let Sherpa Delivery help with your last-mile fulfilment, so you can focus on growing your business.
Some of Our Amazing Features
- Manage which products, shipping options and days you offer delivery to your customers.
- Control your store’s opening times and availability.
- Set a prep time for your products. This time will be factored in when notifying a driver that the item(s) are ready for pickup.
- Adjust delivery price based on distance from your store.
- Specify delivery preferences and instructions for the driver; e.g. authority to leave, delivery contains fragile items, contains alcohol so check ID.
- Automatically send orders from your Shopify store directly to Sherpa.
- Delight your customers with a positive post-checkout experience – send them a tracking link so they can follow their item(s) from your store to their door.
Driving Customer Success
- Omni-channel driver and delivery support through live chat, phone and email.
- Best-in-class customer support team trained to help you succeed.
- Available 7 days a week, 7AM - 10PM (AEDT).
How to Get Started
- Get Sherpa Delivery for your Shopify store.
- If on the Shopify Basic plan, reach out to Shopify to have the CarrierService enabled so that the Sherpa plugin can display real-time delivery rates on checkout.
- Sign up for a Sherpa business account.
- Configure your delivery preferences and options.
- Start delivering with Sherpa!
Free to install
Cancellation fees (70% of delivery price up to $25), Refund or redelivery fee, Wait time fees ($3 per 5 min)
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