ShipAid ‑ Shipping Guarantee

ShipAid ‑ Shipping Guarantee

Free to install. Additional charges may apply.
Rating (5)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

August 5, 2022

Languages

English

Integrates with

UPS, FedEx, WooCommerce, Shipping Insurance, UPS Capital, USPS

Guarantee your shipments & provide outstanding customer service while earning more on each order.

Lost, stolen, damaged, or late package? No worries! We provide the easiest way to offer your customers the peace of mind they seek without relying on insurance companies at a cost you choose. You keep the profits! Cut out the middleman and delight your customers with timely solutions to their delivery problems & 5-star-worthy support. Seamless integration with your store allows you to file, track, and manage delivery issues with just a few clicks.

Lost, stolen, damaged, or late package? No worries! We provide the easiest way to offer your customers the peace of mind they seek without relying on insurance companies at a cost you choose. You keep the profits! Cut out the middleman and delight your customers with timely solutions to their delivery problems & 5-star-worthy support. Seamless integration with your store allows you to file, track, and manage delivery issues with just a few clicks. more
  • Collect +2.5% AOV & provide outstanding customer service effortlessly at no cost
  • Manage delivery issues and decide to reship, refund, or deny with just a click
  • Streamline service with branded Customer Resolution Portal for filing issues
  • Keep the premiums you charge your customers at checkout for extra revenue
  • All cart types support, free custom installation included in 24hrs or less

Pricing

External charges may be billed by ShipAid - Shipping Guarantee separately from your Shopify invoice. Learn more

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

All charges are billed in USD. See all pricing options

6 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 24, 2023

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

Babybirbo
Italy
Time spent using app: 2 days
January 24, 2023

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

Unboxme
United States
Time spent using app: 19 days
January 22, 2023

ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone.

BIS
United States
Time spent using app: About 2 months

About this app

Launched

August 5, 2022

Languages

English

Integrates with

UPS, FedEx, WooCommerce, Shipping Insurance, UPS Capital, USPS

Built by ShipAid - Shipping Guarantee

About ShipAid - Shipping Guarantee

5 average rating

6+ months building apps for the Shopify App Store

Support

Send a message

support@shipaid.com

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Cart Add-on | Shipping Protection | Warranties | Returns