Name: ShipAid ‑ Shipping Guarantee
Brand: ShipAid - Shipping Guarantee
Rating: 5 (6 reviews)

Highlights

Built for your business

Works with the latest themes

About this app

Launched

August 5, 2022

Languages

English

Guarantee your shipments & provide outstanding customer service while earning more on each order.

Lost, stolen, damaged, or late package? No worries! We provide the easiest way to offer your customers the peace of mind they seek without relying on insurance companies at a cost you choose. You keep the profits! Cut out the middleman and delight your customers with timely solutions to their delivery problems & 5-star-worthy support. Seamless integration with your store allows you to file, track, and manage delivery issues with just a few clicks.

Lost, stolen, damaged, or late package? No worries! We provide the easiest way to offer your customers the peace of mind they seek without relying on insurance companies at a cost you choose. You keep the profits! Cut out the middleman and delight your customers with timely solutions to their delivery problems & 5-star-worthy support. Seamless integration with your store allows you to file, track, and manage delivery issues with just a few clicks. more

Collect +2.5% AOV & provide outstanding customer service effortlessly at no cost
Manage delivery issues and decide to reship, refund, or deny with just a click
Streamline service with branded Customer Resolution Portal for filing issues
Keep the premiums you charge your customers at checkout for extra revenue
All cart types support, free custom installation included in 24hrs or less

Pricing

External charges may be billed by ShipAid - Shipping Guarantee separately from your Shopify invoice. Learn more

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

All charges are billed in USD. See all pricing options

6 reviews

Overall rating

5

Counts per rating level

100% of ratings are 5 stars
6
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

January 24, 2023

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

Babybirbo

Italy

Time spent using app: 2 days

January 24, 2023

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

Unboxme

United States

Time spent using app: 19 days

January 22, 2023

ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone.

BIS

United States

Time spent using app: About 2 months

All reviews