Reviews (4)

Overall rating
2.7
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 25% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 13, 2025

We have been using ShipHub for 1.5 years and lately no one answers when you send messages/emails and there is no other provided way to contact them. The chat window on the site when I submitted my inquiry said they would respond within 3 to 5 hours and it's now been 5 days. I sent a follow-up this morning and it hasn't been read at the end of day. The service provided has slipped greatly from when we joined.

Floré Canadian Incense
Canada
Over 1 year using the app
May 29, 2023

Great rates (often better than Canada Post, Fedex, Purolator, and UPS), great customer service, great pick-up service. Very happy with our switch over to Shiphub and their commitment to making shipping more manageable and easier to navigate.

Green Room
Canada
6 days using the app
May 30, 2023

Can't say enough great things about Shane and the team at ShipHub. Incredible rates for shipping within Canada - easily better than anything we've found. Customer service responds fast with solutions and pickups are a breeze!

Movieposters.com
Canada
5 days using the app
May 29, 2023

Great service, good rates, great chat box (customer service representative responds in a timely manner), shipping speeds is the best I've seen over all the other competitors, making shipping labels is a easy process as well as requesting pickups.

InOutSnackz
Canada
2 minutes using the app