Customer Edit Shipping Address

Let Customers Fix their addresses themselves

A lot of orders fail every day because of these simple human errors...

• The customer misclicking and their browser auto-filled the wrong details.
• The customer typed their house number incorrectly.
• The customer forgot to type their home address.
• The customer has now moved to a new destination.

What does this mean?

This means that the order will go out for delivery and fail because the details provided were wrong. And the store has to pay for the failure cost.

This is especially painful when you have a low margin - a low-cost product. And you're paying more money just trying to get it delivered.

Solution?

Shipping Address Editor is an app that gives this superpower to your customers. Now they can simply edit their address by themselves without having to get in touch with the store owner and wasting your precious time.

When you could be doing more important things.

Benefits

• Superpower to customers so they feel generous.
• Prevent delivery failures & RTOs.
• Highly reduced customer service requests.
• Money saved on false delivery attempts.
• Easy one-click Enable/Disable feature in your dashboard.
• Automatically tag updated orders & watch real-time event logs.
• Activity Page for better clarity on RTOs.
• Custom design choice.
• High Priority 24x7 Support from our team.

Where does the customer edit the address?

On the Order confirmation page after the checkout Note: This can be changed based on your request.

How to Get Started?

Simple. Install the app and you will be taken to your store's dashboard. Click on the "Enable" button to enable the feature on your store.

That's it. The app is now live in your store. And you can visit the Order Status page of any order to see it in action.

To Test: place a dummy order on your store and visit the "Thank You" page after checkout. Or Visit the Order Status Page for an existing order on your store.

Remember

High Priority Support & We do take custom requirements that align with the app.