Reviews (10)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to retain shipping protection fees and boost customer confidence, leading to increased sales and satisfaction. It's easy to set up and integrates seamlessly with Shopify, offering customizable claims policies and an opt-in feature at checkout. Merchants also praise its excellent customer service, reliable performance, and compatibility with various themes, enhancing conversions and customer trust.
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We were hesitant at first, but OrderArmor turned out to be one of the best features we’ve added. Customers opt in often, and when something goes wrong, the process is smooth.
OrderArmor has been a great add-on for our store! It was easy to set up, and our customers love having the option to protect their orders. What’s even better—we get to keep the full premium, which adds to our bottom line. The support team is quick and helpful too. Highly recommend for any store that wants to build trust and boost profits.
Excellent customer service! Reached out about a styling issue and had it resolved within an hour. I asked for multiple changes and iterations which the team had no problem implementing right away.
The product itself seems solid. Simple, easy to use, and still has all the features you need for shipping protection. Definitely think this is the best solution on Shopify after installing multiple others before this.
App didn't work properly on our theme. My dev and I tried a few times to get them to fix it. Almost no response from them and no solution, so I paid for nothing. Have uninstalled. Very disappointing.
Dear Sir / Madam,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we sincerely apologize for any inconvenience caused. Our goal is to provide the best, most affordable, and stable solutions for merchants like yourself, and we are committed to learning from any challenges you face.
We would greatly appreciate it if you could provide more details about the specific issues you encountered with our app. Our team is ready to work with you to identify the problem and explore possible solutions that align with your needs.
Please let us know how we can assist you further. Your satisfaction is important to us, and we’re here to support you every step of the way.
Looking forward to hearing from you.
Best Regards,
OrderArmor Team
Buyer Beware. App does not work with the Prestige theme. Help Desk was responsive but still not able to figure it out.
Dear Sir / Madam,
Thank you for your feedback. We sincerely appreciate the time you took to try our app, and we regret that it didn’t work as expected with your Prestige theme.
At the time of your installation, we were in the early stages of development, and since then, we’ve learned a great deal and made significant improvements. Our app has been upgraded to work more reliably and stably across almost all Shopify themes, including Prestige.
We’d love the opportunity to assist you again whenever you're ready to give our app another try. Our team is here to provide full support and ensure a smooth experience for your store.
Please feel free to reach out if you have any questions or need assistance.
Best regards,
OrderArmor Team
Highly recommend so far. Had to switch over from Navidium after our customers were unable to checkout. Navidium spent over 8 days not doing anything about it, and OrderArmor's live chat corrected the issue within 15 minutes. Highly recommend.
Great in house insurance app. Easy to install. Works great, 5 Star
Simplify shipment insurance with one-click convenience, Guarantee shipments to enhance buyer's trust.
Happy with function so far.
Facil de configurar y de usar, funciona perfectamente con mi tienda y nos ayuda a obtener ingresos extras.
We’ve seen an uptick in conversions since adding OrderArmor. It makes our store look more professional, and we’re generating consistent extra income from the opt-ins.
Customers like having the option to protect their order, and it really takes the pressure off our support team. If a package gets stolen or damaged, we just replace it—no drama.
This app made our store feel more secure for customers. Just offering protection makes buyers trust us more—and the added revenue is a bonus.
Super simple and smart. Customers choose to add it at checkout, and if anything goes wrong, they just get a replacement—no long email threads or blame games.
OrderArmor has been an amazing value add. Customers feel more confident when they know their order is protected, and it brings in extra revenue on almost every checkout.
OrderArmor gave me peace of mind knowing that my customers have protection built right into checkout. It’s simple, effective, and feels like a value-add for the store.
I was tired of dealing with claims manually every time a package got lost in transit. OrderArmor made the whole process automated and clean. We just issue a replacement and move on. Game changer.
I like that it lets me set my own rules for coverage. It feels like I’m offering real protection without making things complicated for the customer.
I’ve been using OrderArmor for a while now, and it’s made such a difference for my store! It’s super easy to add shipping protection for my customers, and I love that I get to keep the premiums. The app works perfectly with Shopify, and their customer support is always there when I need them!
good app!
great app overall!!
Incredible app, works perfectly and saves me so much time! Great support as well.
Amazing and seamless functionality- highly recommend!
The app works excellent, customer service has been an incredible experience.
best armor for my shipping!!
excellent app!!!!
I have recently started using this app for shipping protection, and i feel its been a game changer as it helps me to customize the claims policy without relying on third party.
customer support team of this app is so helpful and humble. HIGHLY RECOMMENDED.
best for your stores recommended!
Excellent customer service and always fast response from the support team.
The 24/7 support is fantastic! The app has improved our shipment process significantly.
installing and using this app has been a great move for my store. i get to keep 100% of the protection fee and setting up my own claim policy is so good.
recommended! best app for your store
i have been using this app for a while now, . If you're looking to increase revenue and enhance your checkout experience, I definitely recommend giving a try
this app has enhanced the checkout process and increased our orders profit. BEST APP
best app so far!! working perfectly
works smoothly with my store customers are satisfied with their order shipping. best app for every store
increase my order value best app for my store.
Best to protect your order shipping, easy to add in cart.
now my orders are safe provides best protection to my orders. happy with order Armor Protection.
So easy to use the app, best protection armor for my store my clients are happy. Thanks order armor
no code added to my theme, So simple but very effective!
Works perfectly No complaints there. Love It!
We are satisfied with our experience so far. The app meet our requirements effectively.
Great app working smoothly. Easy to install and use best for your stores to protect orders. Recommended!
The secure checkout protection from OrderArmor has given our customers peace of mind, knowing their transaction are safeguarded. We've seen a 25% increase in sales!
App is great provide secure Checkout protection.
Our customers are more confident with their purchases, which is great. The effect on our overall sales has been incremental, but the improvement in customer satisfaction is clear.
The insurance feature is a nice addition to our checkout process. It's easy to manage and gives our customers added reassurance, It's a valuable tool for improving customer trust.
Great app. Easy to use. And if you have a feature request there is a great chance they can make it happen. Thanks
Best app. Highly recommended!
Effortlessly integration and excellence for managing shipping protection. It’s made our order process smoother and more reliable.
The integration with Insurify is a game-changer. We’ve seen a noticeable increase in customer trust and satisfaction.
Incredible solution for shipping insurance! It’s easy to use and has increased our customers’ confidence in their purchases.
I'm thoroughly impressed with the email support provided by Order Armor. They respond with quickly and with detailed answers to all my inquiries regarding shipping insurance and customer queries. Their proactive approach has made managing customer expectations effortless, which has positively impacted my business.
This tool has made shipping protection so straightforward and affordable. It’s boosted our conversion rates significantly!
It delivers on its promise with secure Checkout protection and Insurify's purchase guarantee. These features build customer confidence, and the seamless claim filing and status tracking make resolving issues hassle-free. Perfect for enhancing the overall shopping experience!
Order Armor makes managing shipment insurance easy and effective.
The app makes adding shipment insurance incredibly easy. It integrates smoothly into our checkout process, providing our customers with quick and reliable coverage. This has not only improved their trust in our service but also led to more confident purchasing decisions.