Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
July 22, 2020

I've been looking for an app to help me set up per-product shipping rates. This is EXACTLY what I've been looking for. Thanks so much for helping me to set it up in my store too!

United States
Over 2 years using the app
October 21, 2020

I used this app to set up $5.99 shipping for the first item and $1 per additional item, plus free shipping on orders over $45. I had a little bit of trouble getting the app to show up in my shipping profiles and it kept giving me an error about my "Carrier Calculated Shipping feature" I emailed them and they had everything fixed within twenty minutes. They have excellent customer service! I highly recommend this app. I love the customizable rates they offer.

Lip Smackin' Good
United States
Almost 2 years using the app
September 24, 2020

Outstanding customer service by Chad and George. They helped me set up special shipping zones within the US and answered all my questions with patience. I set up all of our different shipping profiles easily. I recommend this app.

Fusion Chemical Corp
United States
Over 1 year using the app
December 5, 2020

The app it's quite easy to use. You can set all the shipping rate depending on your Vendors or products. You can match different shipping rates (by tags, by vendors and so on). There are a lot of logic combination that you can use as per your business needs. If you have so issue to set the rules, don't hesitate to contact the customer service which is very kind and professional. I love this app!

Over 1 year using the app
October 13, 2020

Installed it, quite easy to set-up the rules and it worked perfectly. In my opinion, the best thing is the customer service, they reply within 24 hours (or less). I will highly recommend it to anyone.

United Kingdom
Over 1 year using the app
August 4, 2020

Chad is first class with his support. This software is simple, easy to navigate and the customer support is unmatched. We use multiple vendors and had to have per piece shipping rates, along with other customer features. In one quick call I was able to have everything setup and a follow up to make sure everything looked correct on their end. We absolutely recommend Shipping Rates Logic!

Cutting Edge Painter
United States
Over 1 year using the app
August 7, 2020

Extremely helpful and fast customer service by Chad. We have very complex shipping rules and they were able to do it all.

TK Mart
8 months using the app
May 18, 2021

I love this app. SImply to use and it works as it describes. Highly recommended. I only have to uninstall it because I need to link the product attributes to Google Merchant Center and all third-party apps calculated shipping rate will come into conflict.

Planet Deluxe
6 months using the app
July 29, 2020

Always love the devs who are quick to get back to their customers. I was confused with some of the plan details, not to mention Shopify added to the confusion so I asked for help and didn't have to wait even 10 minutes before Chad got back to me and put us at ease.

I haven't used all the features, but what I have played with is very nice and easy to setup. Our shop does so little volume we are still on the free plan, but I plan to stick with these guys if we can ever get our orders there.


The Bead N Crystal & Enclave Gems
United States
2 months using the app
Edited November 17, 2020

I had quite a complicated situation that I couldn't figure out at first, not due to limitations of the app, but rather limitations of my own understanding of how to make it happen logistically. Contacted support to ask for guidance and George was AWESOME. I can't overstate it. He went above and beyond, especially for an app that offers a free version. THANK YOU. :) - Alexandra P.S. Needed George's help to fix something I had funky that caused the app to sometimes not work with some new products I made, and once again George went above and beyond to help me out!!!

Fancy Brass Co
United States
About 1 month using the app