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We've been using Shippo for more than a year. It is pretty straightforward but does not give any leeway for resetting refunded shipments. What was incredibly frustrating was that there is no way to contact support real-time and they do not respond to emails.
Update: It turned out that they did not receive my inquiry - and Amanda immediately sorted out my issue. She gave me three workarounds to my problem which I greatly appreciate.
Very convenient, fast responses to customer service. No reason to look for another shipping app.
App works great for what we need. Good customer support - that's important!
Excellent. It saves me a ton of time, and the shipping rates are good.
We have been using Shippo for about a year and it works pretty good! Lately there has been some issues but their customer service is really good so I'll give a 5 stars :)
I like the no fees part. Works great!
Great app. Simple integration. Cuts down shipping costs while improving efficiency. Also very useful for staying organised.
Shippo has been a great tool for us to help with shipping. I recently ran into a snag, and Amanda from support quickly took care of it for us.
Shippo is amazing! Super easy to use, great deals on shipping, and when you have a problem, their customer support staff is fantastic to work with! Last week I put in a ticket, and their agent, Rebekah, was so nice, accommodating, and went above and beyond to get our app working as soon as possible. This app is the best!
We just moved from Etsy to Shopify and were nervous about the transition. Etsy allows you to purchase shipping labels that automatically mark the order shipped and notify the buyer of their tracking number; Shopify didn't have this option. When we found Shippo all of our concerns were put to ease! I absolutely love this app and its simplicity. It automatically links up to your Shopify store synching all of your orders and even marks them fulfilled and sends the buyer their tracking information. Not to mention the amazing $0.05 per label price!