Shippo ‑ Simplified Shipping

Shippo ‑ Simplified Shipping

Cena
Bezplatná instalace
Důležité informace
Oblíbené u firem ve Spojených státech
Hodnocení
4,0 (551)
Vývojář
Shippo

Everything you need for scalable shipping in one place, plus the best rates from top carriers.

Seamlessly sync your Shopify orders and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and DHL Express. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Top features include:

Seamlessly sync your Shopify orders and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and DHL Express. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Top features include: více
  • Connect to Shopify: Sync order info to Shopify to stay updated in real time
  • Ship fast: Quickly compare rates, print labels, batch print, & more
  • Tracking: Track shipments in real-time and easily notify your customers
  • Branded shipping: Branded tracking pages, notification emails, and packing slips
  • Returns: Easily generate return labels and improve your customer experience
Důležité informace
Oblíbené u firem ve Spojených státech

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

USPS, UPS, FedEx, DHL Express, Amazon, Etsy

Kategorie

Cena

Partner Shippo může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více

Starter Plan

Bezplatná instalace

Get started right away

  • Free up to 30 labels/month
  • Tracking, returns, address validation, & more
  • 50-90% off USPS, UPS, DHL Express & more
  • Automations
  • Email support

Professional Plan

$19 / měsíc

Starts at $19/mo. Pricing depends on your monthly label volume. If you ship 10K+ labels/mo, reach out to Shippo.

  • Free 30-day trial
  • Everything in Starter
  • Up to 10K labels/mo
  • Connect your own carrier accounts
  • Branded shipping
  • Chat & phone support
  • 5 users

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Recenze (551)

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 76 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 13 % hodnocení s 1 hvězdami
27. srpen 2024

used to be free and they made money from the purchase of labels. Now they are trying to charge a monthly fee on top of that. Going back to shopify shipping since shippo does not provide any more value than what is already built into shopfiy.

Rivertown Inkery & Apparel
Spojené státy
Doba používání aplikace: Více než 9 roky
4. říjen 2024

Complaint Against:** XCover and GoShippo
Date of Incident:** 09/16/2024
Insured Value:** $8,544.00
XCover Insurance ID:** 8----M------INS
Created By:** J. L.

I have been using GoShippo for 5 years, shipping millions of dollars in jewelry and paying thousands of dollars in insurance premiums. On September 16, 2024, I purchased a shipping label through GoShippo with UPS for a package insured for $8,544.00.

The package showed as delivered, but no one signed for it. UPS confirmed that the package was lost, and XCover initially agreed to pay out the claim. However, when it came time to pay the full value that I had insured, XCover sent me a breakdown of the payment that was never disclosed when I purchased the insurance. They claimed that their policy terms had changed on January 1st, 2024, without notifying us.

Here is the payment breakdown they provided:
- **Cost of goods:** $8,544.00
- **Deductible:** $1,250.00
- **Subtotal:** $8,544.00
- **Cover limit:** $5,000.00
- **Total approved amount:** $3,750.00

Nowhere during the insurance purchase process was there any mention of a deductible or a coverage limit. GoShippo and XCover require customers to enter the total value of the product when purchasing insurance, implying that the full amount would be covered. This misleading practice has resulted in a significant shortfall of $4,794.00 in coverage.

I demand that XCover and GoShippo honor the full insured value of the necklace as per the insurance I paid for. If this issue is not resolved immediately and fully, I will be forced to pursue legal action for bad faith insurance practices against both GoShippo and XCover.

I expect a swift resolution and full payment of the insured value.

Capucelli
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář Shippo odpověděl 9. říjen 2024

Thank you for your review - we appreciate your feedback. I see that we have an open ticket addressing this issue that we're discussing via email.

3. listopad 2024

As a business we don't recommend working with Shippo. They attempt to charge a "address validation fee" even if any parcel will be sent and any shipping label will be used, they just give the final bill with enourmous amounts. Please be aware of this and be aware that this is not a business compliant procedure. We raised a chargeback with our bank and informed our lawyer, they will have to faces legal consequences now. We hope this review could warn many other businesses to stay away from shippo, unless you are actively using the platform and then address validation makes sense. Otherwise stay away and be ready to deal legally with them.

Naturcontact UK
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Shippo odpověděl 4. listopad 2024

Hello,

Thank you for your feedback. We're sorry to hear about the issues you've encountered with unexpected charges. Our support team is currently assisting you, and we are dedicated to resolving this matter as quickly as possible.

We appreciate your patience and understanding.

Thank you,
Shippo Support

12. září 2024

I have tried to use their trial and hopefully switch to Shippo instead of our existing provider but they don't accept 'prepaid' cards. The card I am attempting to use is not a prepaid card, it is a Mastercard provided by Tide with whom we have our BUSINESS CURRENT account with!

Pell Wall
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář Shippo odpověděl 15. září 2024

Hello,

Thank you for your review. We're sorry you're having trouble adding your payment method to your account. Please contact us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

6. květen 2024

Do not under any circumstances, use this company and their insurance services. They work with an insurance company called XCOVER that should be reported to the BBB. They will take months to respond to claims and request a ridiculous amount of documents just to decline for any small reason or any reason hidden in their policy clauses. They have zero customer service email and phone number so you cannot even contact them in any shape or form. I have LOST THOUSANDS of dollars thanks to this company I have shipped 100,000+ packages with shippo but this XCOVER company has made it impossible to do any business online. I no longer use SHIPPO because of this and cannot recommend it to anyone. DO NOT USE THIS COMPANY.

Fran & Co. Jewelry Inc.
Spojené státy
Doba používání aplikace: Téměř 5 roky
Vývojář Shippo odpověděl 8. květen 2024

Hello,

Thank you for your feedback. We sincerely apologize for the trouble you've experienced when filing XCover claims for your shipments! Unfortunately, we were unable to locate your account by your review name. We kindly ask that you contact us at support@shippo.com. Rest assured, we'd be happy to assist you in looking further into these denied claims. Please note that we also offer live chat and phone support during standard business hours.

Thank you,
Shippo Support

Podpora

Partner Shippo může zodpovědět všechny otázky k aplikaci Shippo ‑ Simplified Shipping.

Vývojář

Shippo

731 Market St, 2nd Floor, San Francisco, CA, 94103, US

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Uvedena

4. únor 2014

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