Working with Ship Relay has been such an essential part of launching my business. As a small business, it has given me the time and flexibility to grow in other areas while feeling confident that my inventory is being safely and thoughtfully fulfilled. The customer service at Ship Relay is the most thorough and accommodating I have come across. Their database is user friendly and I know that they are always there for me if I have any questions. I am so grateful for the team over at Ship Relay who have been by my side every step of the way! I could not be happier with their services and certainly could not imagine running a new business without them. - Carson Meyer C & The Moon LLC

Supplement kits are a big part of our business model. We sell individual items, as well as various bundles: Best Seller Bundle, Launch 30 Fat Loss Kit, etc., etc. As our sales have increased, building kits and keeping track of our inventory has become increasingly challenging. With ShipRelay, we've been able to solve this issue. We simply send in our individual SKUs and map them to our various kits. Then, ShipRelay keeps track of all the inventory - so we can sell at maximum capacity without worrying about running out of inventory. Our decision to outsource our shipping to them is probably the single biggest factor to our growth in 2018. Highly recommended.

I am so pleased with ShipRelay! They work with multiple platforms in a seamless manner so I can now easily manage all my shipping needs from one centralized location. They handle my orders from both my Shopify and Amazon stores. And they helped me successfully navigate Amazon's process for using Seller Fulfilled Prime-- they were extremely knowledgeable about the process and guided me every step of the way. Also, there are many other things that sets ShipRelay apart from companies I've used in the past: (1) Their CUSTOMER SUPPORT is beyond outstanding. I've been in business for almost 3 years and they are, by far, the most responsive company I've ever dealt with! My questions are promptly answered, often times with helpful step-by-step instructions, screenshots and followup calls. (2) Their ONLINE PORTAL is easy to use and navigate-- it's so visually appealing, but most importantly, it's intuitive so I can readily find what I'm looking for. (3) Their PRICES are competitive and transparent. They don't impose unexpected hidden fees. Their pricing structure is clear and can easily be found on their website. And their receipts clearly identify what I'm being charged for. (4) They are PROGRESSIVE & RESPONSIVE and constantly updating their system. Amazon and Shopify recently made some changes to the shipping settings I was using in their systems-- ShipRelay promptly researched the changes and modified their system to accommodate these changes. They didn't make excuses or try to blame Amazon or Shopify. Instead they found a solution, implemented it on their end and keep me posted throughout the process. Overall, I feel the ShipRelay team genuinely wants the best experience for me and my business. For example, they are currently helping me assess packaging options for one of my products which may reduce my shipping cost. Their company feels PERSONABLE and human-- they care. It gives me peace of mind that they are so helpful, that they know what they're doing and that they value my business and want to help me grow. I'm soooooooooo glad I found them!