Shiprocket: eCommerce Shipping

Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments

Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.

App and service is really good. Only problem is the communication regarding services available under each plan, Always get things in written, their team tell you something and then deliver something else. Service is good, so you want to stick to them despite the blunder in commitments made.

Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.

Shiprocket has made our work simpler and the automated system for processing the orders and notification going to the customers has enabled us to give better customer fulfillment. Having the dedicated account manager is an added slice on the cake.

Good service and well trained customer support, Recommend the service to others.
Great work! Keep up.

Mr Azharuddin is the only main person because of whom this company is running, He talks well, understands well the problems of Customers. I reported him all COD non-delivery issues, other issues related to non-visibility of several operators in Calculate Rates of Shipping. Now other operators appear in my panel, earlier only Ecom was appearing.

Now they promised to improve day by day in shipping operations.

I wish them good success and do very good customer support.

RTO must be made zero in COD, We need 100 % success in delivery, This is the main base of success. If packets are returned- it means the performance is having weakness, We fail in business due to delivery issues if shiprocket fails in doing successful delivery of item . This must be kept in mind to support customers.

We would be consistently watching the performance of all deliveries in future.

Thanks Azharuddin for your energetic , best employee performance and contribution in resolving customer's issues. You made the difference, Hats Off to Azharuddin, Keep it up !

I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!

Easy and convenient overall experience is good, using from last 2-3 year no issue till now.

Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.