Shiprocket: eCommerce Shipping

For small business like us, each and every single customer is very important and if any issues on delivery, shiprocket takes care in priority. My SPOC Siddharth Rathore and customer care support team works even off timings to help me address the customer issues. Delivery boost another feature where we don’t have to take care of every undelivered package, they handle the reattempts. I had used Delhivery directly where i never get weight discrepancies but here i get too many whenever i use Delhivery. Though its not a shiprocket issue, it is still annoying but my SPOC took care of those too. Overall happy user. Panel is very smooth.

Good Support and competitive rates.

It's a great platform to manage all your sales orders, there is also other facilities like RTO risk management and calling feature from IVR to your customers etc.
Thanks!

Good experience

........Tushar

Hi! very good service, Account managers are prompt in handling our queried , helps us handle our business very well.

Service we are happy to associate with.

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to Apurva, our KAM for always being so proactive and supportive. Looking forward to great order volume with you Apurva.

Good service. Got a call back very soon for tech support. Ms. Yashika was very helpful for integrating the API.

Good Understanding, Nice behavior, less time to understand the problem, So Happy with the support of Miss Palak at the technical department.

This is the best shipping app available in India . Trust me i have used many shipping apps but this is the best tat there is. The best feature is their customer support. Go for premium plans as you get dedicated account managers and NDR support. Another great feature is NDR panel where you can track the not delivered shipments and you can give instructions to the couriers from the panel itself.

Working with Shiprocket has been a fantastic experience, good customer support , account key manager Jeetendra is very friendly and helpful