Recenze (755)

Celkové hodnocení
3,7
Počty podle úrovně hodnocení
  • 62 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 26 % hodnocení s 1 hvězdami
23. leden 2020

Very poor support, they have nothing in control related to pickup or delivery, also huge weight disputes like for 470 gm they count 4.7 kg and such

BETALA FRAGRANCE
Indie
Doba používání aplikace: 2 měsíci
Vývojář Shiprocket - Shipping in India odpověděl 24. leden 2020

Dear Customer,

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.

Team Shiprocket

29. březen 2023

https://www.onlinegreenday.com/

Thanks for Shiprocket services. We got excellent services from shiprockt for my shippments.

Greenday
Indie
Doba používání aplikace: 13 dny
13. únor 2020

This platform is very easy to use with Shopify. They always provide cod amount on time and their customer support is very good. my account manager is very supportive @ Anupama

Sunday Deal
Indie
Doba používání aplikace: 7 měsíci
Vývojář Shiprocket - Shipping in India odpověděl 17. únor 2020

Dear Customer,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

Datum úprav: 10. květen 2019

Innovative and user friendly shipping app for E-commerce. Prices are fair and support is pretty quick now. Have improved a lot in past month. Would like to see more coming up.

EliteShopp
Indie
Doba používání aplikace: 7 měsíci
Datum úprav: 11. červenec 2019

Pros: Cutting edge tech app; Well integrated app; Logistic charges are not too high; Daily pickups.

Cons: Low manpower->slow response and action; High no. of weight discrepancies on even freezed SKUs; insufficient client support on FAKE ATTEMPTS.

LOOKGLORIAL
Indie
Doba používání aplikace: 11 měsíci
30. srpen 2021

Great customer support and efficient smooth synchronization of orders.
with all of their new features and products it makes life easy for an ecommerce business.

Evegant clothing
Indie
Doba používání aplikace: 12 dny
13. říjen 2023

Shiprocket is not a service but SCAM of taking recharge from people
They FRAUD to people in the name of service company
Beware of fraudster.. I already lost recharge of 1000+ 1000 Rs

NRIVogue
Indie
Doba používání aplikace: 2 měsíci
Vývojář Shiprocket - Shipping in India odpověděl 17. říjen 2023

Hello! We value the importance of your concern and apologize for the hassle. Please share the AWB number with us at escalation@shiprocket.com so that we can help you better. - MB

4. březen 2023

Good appp. Helpful for shipping through various shipping partners. Good management for tracking RTO orders as well. Option available to verify all or COD orders also through IVR calling. Overall decent services

The Quin Co
Indie
Doba používání aplikace: 6 měsíci
13. březen 2023

good app for easy shipping and easy integration. but I had some bug here and there but it dose the job so it's ok

Cloari
Indie
Doba používání aplikace: 6 měsíci
22. září 2022

Customer service is really pathetic. They will take days to resolve even the simplest of technical issues.

Mudbond
Indie
Doba používání aplikace: Asi 2 měsíci
Vývojář Shiprocket - Shipping in India odpověděl 23. září 2022

Hi, We would like to inform you that as confirmed by the Tech team the issue has been resolved now. Please write us back if any particular order is missing. - Team Shiprocket