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⚠️ Avoid Shiprocket at all costs! ⚠️
Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB
I had a technical query regarding Integration and I was immediately put on call with Pallak from their team and she solved my problem instantly and quickly. Thank you.
not working properly i am trying from so many days but sadly order is not syncing itself and when i go to the manual one then it after all processing done by me then it shows that to ship and print label n all
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
It's not working properly i am trying from so many days but sadly order is not syncing itself and when i go to the manual one then it after all processing done by me then it shows that to ship and print label n all, i try to contact ur team and sending so many shit mails to u not responding properly...Highly not recommended
i'll add my contact details support@rioframes.com 9884988130
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
I was having app related issue but a quick resolution was provided by Mr Tushar. He explained every step patiently.
I unable to connect my URL (www.purbilada.com) with Shiprocket.
Thanks for your support.
Now it linked with my website.
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
wrong Weight Discrepancies do not use COD because your amount blocked and tell you wrong weight and theft your amount
Hello! Thank you for your valuable time during the conversation over a call. Kindly share the requested details via ticket ID 7643973 with us so that I can help you better. - MB
Placed order Sr2950 with tracking 14326582656808 with shiprocket packaging on 6th of November not delivered yet.. Every day it shows out for delivery then says incomplete address I have ordered on this same address multiple times before.. No one has contacted me.. Either deliver my parcel or Cancel my order and refund me
Hello! I understand the urgency of the shipment and apologize for the hassle. I want to inform you that the shipment was delivered on 23-11-2023. Please feel free to mail us at escalation@shiprocket.com for further assistance. -MB
Tushar guided me in very good way and solved my problem in one go.
good customer support.
Good support from shiprocket team. Harsh Mohan helped us in resolving issue