Reviews (53)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited February 2, 2024

Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.

Rare Forms
United Kingdom
10 months using the app
December 22, 2023

Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.

Clogau
United Kingdom
4 months using the app
December 13, 2023

Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.

Race Anywhere
United Kingdom
9 days using the app
December 15, 2023

Amazing customer support and integration team!

Boomf
United Kingdom
4 months using the app
Edited December 13, 2022

Great app that comes with excellent service. The app integrates with Shopify seamlessly and has transformed our shipping.

NITE WATCHES UAE
United Kingdom
Over 1 year using the app
April 21, 2023

Shiptheory has helped streamline our dispatch process. Automated shipping is a straight forward way of making the process more efficient.

Goose Island
United Kingdom
Over 1 year using the app
May 2, 2023

Excellent shipping app, with a huge number of useful courier integrations. Very attentive customer service and on-boarding. Very highly recommended.

Kate's Clothing
United Kingdom
Over 1 year using the app
June 15, 2023

Absolutely love Shiptheory, it integrates so well with Shopify and our couriers making shipments so much easier. We had a slightly confusing selection of couriers that all had different requirements but with the help of Josh Hodder we made all the rules and they work like a charm. We've been with Shiptheory for about 8 months and the support from the rest of the team has been great. They've also onboarded with a courier we requested too so it's always getting better.

MOMO Kombucha
United Kingdom
About 1 year using the app
April 18, 2023

Great app, works well and covers all of our needs. Any problems are quickly solved, with their excellent customer service. Has made our shipping much more quicker and easier. Highly recommend.

Amor Lashes UK
United Kingdom
About 1 year using the app
April 24, 2023

Excellent service, were always on hand to deals with issues promptly.

Josh was key in helping our migration to a new website run smoothly, fantastic customer service.

Would recommend 100%.

VPZ | Vape E-Liquids, Kits and Coils
United Kingdom
7 months using the app