Reviews (407)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
November 26, 2016

I only recently had this app installed in my store, but I'm already getting results! Customer service has been EXCELLENT, helping to tailor the app to my store's needs since I have sale and rental products. Exciting that this is just the beginning and the app is supposed to get BETTER over time! Thanks Shoelace! :)

Not Yet Tracked Out
Canada
10 months using the app
September 21, 2018

Great service and great result for my webshop with this retargeting app. Definitely recommend this to everyone.

Wildthings_collectables
Netherlands
10 months using the app
April 9, 2018

Awesome app! Save our time and it's very cost effective!

Uniqso2
Malaysia
10 months using the app
July 27, 2017

Great App - low amount of work for good returns. Much better ad spend to create brand awareness with a targeted group who has already shown some interest in your brand. My site has low volume of visitors right now but when we get more traffic, it will really pay off. Monthly fee is a bit high but better than $50 on some random FB or IG ad that gets you very little brand awareness.

Podpocket
United States
9 months using the app
October 17, 2016

This has been essential to our business! It would be awesome if you started to offer retargeting with google and not just facebook, we would definitely pay a fixed consultancy fee to set this up for us and ongoing fees as well..

Just Riding Premium
Poland
9 months using the app
August 10, 2016

Great customer service along with a great app. Couldn;t have asked for more. Check us out at www.ycddiscounts.com

Your Connection Destination
United States
9 months using the app
March 23, 2021

The team at Shoelace is very hands-on and wants to help your brand grow. They are very knowledgeable about Facebook/paid advertising. Would definitely recommend them to help scale your business.

Kye Intimates
United States
9 months using the app
August 2, 2017

Shoelace is awesome - it does all the hard work for me and all I have to do it approve the campaigns. Customer support is super friendly and professional. Our ROI has skyrocketed!

Sun Of A Beach
Greece
9 months using the app
Edited July 12, 2018

very helpful, helped me set up & consistent with replies. will be testing app next few weeks and update my review :)

Shopluxurybeauty
United Kingdom
9 months using the app
October 27, 2017

So happy with it for our Shopify Plus store! My ad spend ROI in the first month is 30x and that's 40 additional orders made! Now I've just connected it with a single click to my Back in Stock app which is already doing wonders for us. I'm pretty sure the ROI on that will be even higher.

Support for Shoelace has been among the best I've ever seen. Happy, helpful folks. Wow.

I don't have any gripes. Totally satisfied so far.

Chesshouse
United States
8 months using the app