AgentZena
- Pricing
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From $125/month. Free trial available.
- Rating
- 4.5 (2)
- Developer
- konnectbio, Inc
Featured images gallery
Not a Chatbot. Your Complete AI Customer Support Agent.
AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to your store’s data in real-time to deliver instant answers about products, orders, shipping tracking, refunds and inventory. Built for growth-focused merchants, AgentZena turns service into a revenue driver with unlimited agents, enterprise automation, and every feature included—the premium choice for Shopify brands seeking speed, scale, and impact.
- Lightning responses – under few seconds.
- Live Shopify data –products, orders, shipping tracking, refunds and inventory.
- Multi-language – 10+ languages supported automatically.
- Unlimited agents, all features – no seat-based offering, no upsells.
- Seamless escalation – tricky cases handed to your team with full context.
Languages
English
Categories
Channels
Workflow automation
Pricing
Starter
$125 / month
- Calls included: 400
- Cost per call: $0.30
7-day free trial
Scale
$250 / month
- Calls included: 1000
- Cost per call: $0.25
7-day free trial
Pro
$450 / month
- Calls included: 2000
- Cost per call: $0.22
7-day free trial
Enterprise
$950 / month
- Calls included: 4800
- Cost per call: $0.20
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2)
Streamlined our customer support and instantly improved response times.
The savings we are experiencing is a lot in terms of customer support costs and time, as it addresses all general inquiries, The real-time data helps customers receive immediate responses regarding their orders, rather than a generic email reply.
Support
App support provided by konnectbio, Inc.
Resources
Developer
121 VARICK STREET, 4TH FLOOR NEW YORK, NY 10013, USA, New York, NY, 10013, US
Launched
September 16, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Inventory, collections
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Edit orders
Order fulfillments, all order details, returns
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View discounts
Discount codes and promotions
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View Online Store
Theme
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