AgentZena

AgentZena

Pricing
From $125/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.5 (2)

Not a Chatbot. Your Complete AI Customer Support Agent.

AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to your store’s data in real-time to deliver instant answers about products, orders, shipping tracking, refunds and inventory. Built for growth-focused merchants, AgentZena turns service into a revenue driver with unlimited agents, enterprise automation, and every feature included—the premium choice for Shopify brands seeking speed, scale, and impact.

AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to your store’s data in real-time to deliver instant answers about products, orders, shipping tracking, refunds and inventory. Built for growth-focused merchants, AgentZena turns service into a revenue driver with unlimited agents, enterprise automation, and every feature included—the premium choice for Shopify brands seeking speed, scale, and impact. more
  • Lightning responses – under few seconds.
  • Live Shopify data –products, orders, shipping tracking, refunds and inventory.
  • Multi-language – 10+ languages supported automatically.
  • Unlimited agents, all features – no seat-based offering, no upsells.
  • Seamless escalation – tricky cases handed to your team with full context.
Highlights
Works with the latest themes

Languages

English

Categories

Pricing

Starter

$125 / month

  • Calls included: 400
  • Cost per call: $0.30

7-day free trial

Scale

$250 / month

  • Calls included: 1000
  • Cost per call: $0.25

7-day free trial

Pro

$450 / month

  • Calls included: 2000
  • Cost per call: $0.22

7-day free trial

Enterprise

$950 / month

  • Calls included: 4800
  • Cost per call: $0.20

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (2)

Overall rating
4.5
Counts per rating level
  • 50% of ratings are 5 stars
  • 50% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 22, 2025

Streamlined our customer support and instantly improved response times.

Warp Weft World Inc
United States
About 1 month using the app
October 2, 2025

The savings we are experiencing is a lot in terms of customer support costs and time, as it addresses all general inquiries, The real-time data helps customers receive immediate responses regarding their orders, rather than a generic email reply.

DL1961
United States
12 days using the app

Support

App support provided by konnectbio, Inc.

Or visit their support portal

Developer

konnectbio, Inc

121 VARICK STREET, 4TH FLOOR NEW YORK, NY 10013, USA, New York, NY, 10013, US

Launched

September 16, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, Online Store

  • Edit customers

    Customer data

  • View products

    Inventory or collections

  • Edit orders

    Order fulfillments, all order details, or returns

  • View and Sync Discounts

    Discount codes and promotions

  • View your Online Store

    Theme

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