Reviews (21)
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Finally the app made a new update!!
The app's CEO, Long Luc is a good listener and a great father. His assistance, Hong Nguyen is very helpful and friendly too.
Added new features which the campaigns are removable.
More new plans to suit more user as well.
Hi Ace Cards & Collectibles, thank you for that 💖 review, it likes this to make our hard work worth it! I hope you continue to use and favor our app. If you would like any further information, please don’t hesitate to contact me
Easy to use and great customization tools. Like being able to upload my own designs to use as badges. Definitely recommend.
Thank you for the review ^^ This is our motivation to develop more outstanding features in the future.
Customer service is stellar! I had an IT issue. They answered my message and got me up and running in less than 5 minutes.
I used this app to display watermarks with, a simple and straightforward interface. And Hong is very helpful in assisting our queries.
Very easy to use, very good function, very intuitive. Finally an app with decent looks, and it is very easy to use own designed badges as well.
Thank you for trusting and using Super Watermarks. Good luck with your business and hope you are always happy using our app.
Updated my review as customer service was very response in resolving my problem. App works great now and does exactly what I need, even on mobile. Love it!
Dear Kearaz,
Thanks very much for your balanced and fair review. I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
Excellent app. Easy to use, effective and really great support. I had some trouble getting set up and the developer helped me out immediately. Highly recommended!
Amazing app, perfect to add watermarks on all your products pictures. The support is great and answers all your questions quickly. I definitely recommend this app!
Hi Yoann,
Thanks for your review. We will share this with our team to let them know to keep up the amazing work!
Good luck with your business and hope you are always happy using our app 😘
Just WOW. Works perfect and it`s F R E E!!!
Previously used demo version other app and it was so annoying getting this message - please leave Review and actually I could not do this for some reason!
Dear Ciggy Point,
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
*** Be cautious that should you want to delete this app, you will have products stuck with watermarks that can't be deleted.*** I have a large catalogue and this app makes it really difficult to add just a select new number or new products to a campaign.
Also I've emailed twice asking for the watermarks to be removed off my products as I want to delete the app and move to a more efficient app. However I've had no more responses and the watermarks can't be removed from my images, hence the poor response.
The app crashed several times over the last few months and customer service had to often help fix the errors, which was often a 12-24 hour turnaround. I wouldn't recommend this solution for stores with large catalogues.
I'm honestly really cross that I now have half a store with watermarks!
Hi Sandy,
We are so sad to hear that you have had such a poor experience that you no longer want to work with us. We’re all sorry for a lot of inconveniences we’ve caused for the you and put you into the terrible situation. When receiving your email, we were really ashamed and knew that our apologies cannot make up for our mistakes.
About your issue, our Tech team has been jumping on it in priority, and we promise to recover the original images for your store within 12 hours. We will let you know as soon as it's fixed.
The fixing-bug process has lasted longer than expectation because there was an unexpected fault from our system when we tried to upgrade data to maintain the stable performance of application for the next releases.
This situation has taught us a lot. We know that has influenced your business, so we’re actively trying to minimize the possibility of this happening again. We hope that you will see our application's improvement.
Once again, we still want to give my sincerest apology to you.
Kind Regards,
The Super Watermarks team.
