Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 7, 2023

Extremely cooperative and friendly team. Helped me understand how Email marketing works and how it can be better automated than the existing tools. Keep it up!

BookStation
India
5 months using the app
August 22, 2022

ShopAgain has made my life much easier. I don't like installing too many apps in my store. Emails, popup, SMS, bestsellers widget - they do it all for me. Love their dashboard analytics. Customer support was always there when I need it.

FYEWEAR
United States
5 months using the app
May 23, 2023

This Shopify app is a game-changer! No more juggling multiple apps for emails, SMS, and WhatsApp. Everything is streamlined in one place, and their customer support is top-notch. Highly recommend for hassle-free communication management - for new age ecommerce store owners.

Earthen Threads
Australia
5 months using the app
April 13, 2023

I can not say enough about this company! I came here looking for an email service with support. I work alot on weekends, I needed support at times.

This company has been a dream to work with and I am excited about making flows and sending emails again! Before, I dreaded it with the other company!

The support here is beyond stellar! They are continuing to improve the app everyday! New things that make this app awesome!

The pricing is great too! You are not stuck paying for SMS that you may not send! Thankful I found this app.

LD Bags Online
United States
5 months using the app
September 13, 2022

Amazing app, and an amazing team. Campaigns are added automatically as needed and the app allows us to easily make any changes if we want. The team is very responsive and new features are added constantly. Looking forward to many more conversions! Thanks, The Trunkin' Team!

Trunkin' USA
United States
4 months using the app
March 10, 2022

The tech and customer service support from lattice team has been outstanding. We have seemed improvement in our abandoned cart sales. Platform is also easy to use and navigate.

Gaelle Cosmetics
United States
4 months using the app
LatticeAI Inc replied April 12, 2022

Thank you for the feedback. We shall continue to innovate and deliver to you.

October 12, 2022

Recently started using ShopAgain, and the experience has been great. The support team is skilled and friendly, and the features of the app are easy to use. I am yet to try out their upsell widget but everything else looks solid.

Looking at Sound
United States
4 months using the app
August 15, 2023

Shopagain is the best omnichannel marketing tool for any e-commerce owners. It helped me triple my business. With its versatile features, including integration with WhatsApp, email, and SMS, ShopAgain has proven to be a game-changer for my marketing strategies. One of the aspects that I find particularly valuable is the analytics and reporting feature. ShopAgain provides detailed insights into the performance of each campaign, including metrics such as open rates, click-through rates, and conversion rates. Customer support has also been exceptional throughout my experience with ShopAgain. Any questions or concerns I've had were promptly addressed by their responsive and knowledgeable support team.

Healeo Nutrition
India
2 months using the app
March 21, 2023

the Autopilot plan is truly remarkable. I did not know such a thing was possible. I guess AI is coming for a lot of jobs. Anyways, my emails from shopagain look really good. Good customer support too.

HairNirvana
United States
4 months using the app
October 10, 2022

Shopagain is the best! The staff is very responsive and always addresses questions and any issues promptly. I love being able to speak with someone and they have gone above and beyond to address all my questions and even helped with other issues not directly related to their product. Highly recommend them to replace other email providers as well as great analytics and website tools.

Main & Taylor Shoes
United States
3 months using the app