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We can’t speak highly enough of this app! It simplifies the custom order workflow by collecting every key detail—including text, images, and custom options—upfront on the product page. The result? Less tedious back-and-forth, faster order fulfillment, and significantly improved conversion rates.
Highly recommend this app!
It makes our custom order process easier by collecting all details upfront—text, images, and options—right on the product page.
Less back-and-forth, faster fulfillment, and better conversion.
Great app! The custom feature works smoothly and the support team is super responsive. Really happy with the results!
Don't install it if you're planning to try 'free-tier' because there's no way to add price of any option.
Useless
Thanks for your feedback.
The Free tier is designed for basic usage and does not include advanced pricing features. The ability to add option pricing is part of our paid plans, which support ongoing development and customer support.
We understand every merchant has different needs, and we encourage reviewing the feature comparison before choosing a plan. If pricing add-ons are essential for your store, upgrading would be the best solution.
If you need assistance or have questions, our team is always happy to help.
Worst support ever. Got the 24.99$ plan and they told me I have to pay extra money if I want to hide some stuff in the cart. When stands clearly the following on the 24.99$ plan: "Customize the features you require".
So a totally joke.
I worked to prepare all my products with their customisations. I wrote them like 4-5 times and got no solution, I waited 4-5 days as well to give them time to help me, and nothing. So I would definitely not recommend this app, unless you want to waste your time and money.
Sorry for your bad experience, actually before you unsubscribed from our app, we had responded to you internally that we had scheduled time to hide and translate the fields in your shopping cart. You may not have received the message we've replied.
And it takes 2 days to make the necessary changes, and our development schedule was not as fast. However, we have already applied for a free modification for you.
We apologize for any inconvenience caused by the delayed communication, and if you are willing to give us another chance, we will make the modifications as soon as possible.
Launching a Shopify store is a tremendously nerve-racking endeavor. After creating my first product, I realized I would need some way to make product customization options for my customers. I also wanted them to be able to preview their orders. Being a Newbie, I scoured Shopify Apps, trying all the “Built for Shopify” Apps, installing, trying and inevitably uninstalling them one after the other. I didn’t like any of them. I broadened my search and stumbled upon Shopaw Product Options… an app whose name spoke to me (I am building a shop for an animal rescue). I watched their 2 minute video, opened the app and was actually able to achieve the product customizations I was looking for. I believe they are succeeding in their “…aim to offer the best solution for your business”.
The team has been very helpful in achieving any of my needs. exceptional service.
Excellent Customization Tool & Support Team!
Shopaw’s product option feature is truly impressive. It handles even the most complex customization needs with ease—multiple layers of options, conditional logic, image previews... everything just works smoothly.
What really stands out is their amazing support. Anytime we had questions or needed help, the team responded quickly and solved the issues efficiently. If you're running a store with personalized products, this app is a game changer! Highly recommended.
My experience with customer service has been outstanding. They respond very quickly and are very efficient.
Easy app to use and plenty of videos to help you set things up
This has been the best product options app that I have found, and I've used about 10 different ones. AND I will say the customer service is literally the best out of ANY app I've used on Shopify. The Service was just beyond belief and so AAA 5 STARS!
If you want to use a Product Options app, literally this is the BEST one ever!