Reviews (32)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 11, 2024

Worst support ever. Got the 24.99$ plan and they told me I have to pay extra money if I want to hide some stuff in the cart. When stands clearly the following on the 24.99$ plan: "Customize the features you require".
So a totally joke.

I worked to prepare all my products with their customisations. I wrote them like 4-5 times and got no solution, I waited 4-5 days as well to give them time to help me, and nothing. So I would definitely not recommend this app, unless you want to waste your time and money.

kickcasede
Germany
4 days using the app
Altgo Tech K.K. replied October 17, 2024

Sorry for your bad experience, actually before you unsubscribed from our app, we had responded to you internally that we had scheduled time to hide and translate the fields in your shopping cart. You may not have received the message we've replied.

And it takes 2 days to make the necessary changes, and our development schedule was not as fast. However, we have already applied for a free modification for you.

We apologize for any inconvenience caused by the delayed communication, and if you are willing to give us another chance, we will make the modifications as soon as possible.

October 13, 2024

The product functions are quite complete, and it has solved my problems in customizing functions.

Silvercarve
United States
11 days using the app
August 6, 2024

The team has been very helpful in achieving any of my needs. exceptional service.

modifiedsix
United States
4 months using the app
June 7, 2024

Very easy to use with everything you need to make proper custom products, even better than that, Exactly what I need to ensure my store offers everything my customers need. Very Happy Customer 10/10.

ToolSmith
United States
4 months using the app
May 31, 2024

So far I am really enjoying this app. Easy to use and you can do everything you want :).
The support is very nice and does an excellent job.

WellWise
United States
4 months using the app
May 13, 2024

I've been using this app product option for a while, and I'm very happy with it. It's a great app that allows me to offer my customers a unique and personalized shopping experience. one word and that is impressed.

ModFusion
United States
4 months using the app
May 23, 2024

We love this app and the customer service is always great. We had a few small issues, but they fixed them super quickly! Thanks, team.

FashionFusion
United States
4 months using the app
December 27, 2023

My business consists of over 20 different types of colors, lengths, textures, and styles so I have over 1000 in combination of these variants and Shopaw is the only app that tailored to my needs for customers to select options of preference with these combinations. It's so easy to add the different options on the app. Support is always available if you had questions. Alysa is professional and patient to service your needs. I give this app 10 stars!!!

Grandnu
United States
8 months using the app
May 5, 2024

I've been using Shopaw for a while now, and It's a straightforward app for adding customization options to your products. I appreciate its simplicity and functionality.

FitFusion
United States
4 months using the app
May 1, 2024

I'm glad to found Shopaw, I am now able to offer my customers the customization options they've been asking for. it gives a personalized shopping experience.

TechHaven
United States
4 months using the app