Phone Number & AI Voice Agent
- Pricing
-
From $20/month
- Rating
- 3.2 (4)
- Developer
- Decision Trees Inc
Featured images gallery
Shopdigits turns phone calls into ecom revenue: 24/7 AI Voice Agent & outbound call campaigns.
Shopdigits is a calling platform built for ecommerce, supporting both inbound and outbound workflows. Its AI Voice Agent answers calls 24/7, handles FAQs, qualifies leads, and books appointments through AI-powered IVR, then routes high-intent callers to a representative with full Shopify context. For outbound efforts, Shopdigits enables segmented campaigns—such as abandoned checkout recovery, VIP outreach, and high-AOV targeting—using a power dialer and automated voicemail drops.
- Get a dedicated shop phone number to call and text customers from your store.
- AI voice agent answers customer calls and records conversation logs for review
- Abandoned cart outbound calls to reach out to customers with an agent
Languages
English
Works with
- Shopify Admin
Categories
Pricing
Small Shop
$20 / month
$3.00 for a new phone number
Features
- 1 Phone number (local or toll-free)
- 1 Employee
- Android & iOS native apps
- Unlimited calls within US & Canada
- Unlimited voicemail
- Voicemail transcription
Medium Shop
$30 / month
$3.00 for a new phone number
Features
- 1 Phone number (local or toll-free)
- 1 Employee
- Android & iOS native apps
- Unlimited calls within US & Canada
- Unlimited voicemail
- Voicemail transcription
- AI Voice Agent answering incoming calls
Enterprise
$50 / month
$3.00 for a new phone number
Features
- 1 Phone number (local or toll-free)
- Unlimited Employees
- Android & iOS native apps
- Unlimited calls within US & Canada
- Unlimited voicemail
- Voicemail transcription
- AI Voice Agent answering incoming calls
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (4)
I needed to port my phone number over from Wix, which was not a simple undertaking, but Shopdigits was helpful and supportive during this process. They spelled out the steps and timeline, and it was exactly as they described. I now have my phone number with Shopdigits on Shopify and am very happy.
0 stars!!! Upon install of the app, text does not go through at all to anyone. tried testing several people without the txt being delivered. emailed support 10 days ago without a response. DO NOT USE THIS APP!
Hi there, thank you for your feedback. We are truly sorry for the frustrating experience you encountered and we appreciate you bringing these issues to our attention.
To shed light on why the texts failed, our app operates under the A2P 10DLC standard, which governs all Application-to-Person (A2P) messaging sent over standard 10-digit phone numbers in the US and Canada. Mobile carriers established these rules to reduce spam and protect consumers. Compliance is mandatory and involves a few key steps:
Brand & Campaign Registration: We must register your business and the specific purpose of your texts (e.g., shipping updates, marketing) with The Campaign Registry.
Recipient Consent: You must have documented, explicit consent from anyone you send a message to.
Adherence to Policies: All messages must follow carrier policies, including providing clear opt-out instructions (e.g., "Text STOP to cancel").
It appears the registration for your account was rejected by the carriers, which blocked outgoing messages.
We have processed a full refund for you. We are now building a new notification system to clearly communicate the status of A2P verification to all our users during onboarding and beyond.
Excellent customer service that is very responsive to questions. App is easy to use and works as expected. Very nice feature that allows you to see customer order history when they call. Would highly recommend this app.
Support
App support provided by Decision Trees Inc.
Resources
Developer
Launched
February 23, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Checkout page
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