Business Phone Number & Agent

Pricing: From $20/month
Rating: 2.4 (6)
Developer: Decision Trees Inc

Shopdigits turns phone calls into ecom revenue: 24/7 AI Voice Agent & outbound call campaigns.

Shopdigits is a calling platform built for ecommerce, supporting both inbound and outbound workflows. Its AI Voice Agent answers calls 24/7, handles FAQs, qualifies leads, and books appointments through AI-powered IVR, then routes high-intent callers to a representative with full Shopify context. For outbound efforts, Shopdigits enables segmented campaigns—such as abandoned checkout recovery, VIP outreach, and high-AOV targeting—using a power dialer and automated voicemail drops.

Get a dedicated shop phone number to call and text customers from your store.
AI voice agent answers customer calls and records conversation logs for review
Abandoned cart outbound calls to reach out to customers with an agent

Languages

English

Works with

Shopify Admin

Pricing

Choose the plan that best fits your business.

Small Shop

$20 / month

$3.00 for a new phone number

Features

1 Phone number (local or toll-free)
1 Employee
Android & iOS native apps
Unlimited calls within US & Canada
Unlimited voicemail
Voicemail transcription

Medium Shop

$30 / month

$3.00 for a new phone number

Features

1 Phone number (local or toll-free)
1 Employee
Android & iOS native apps
Unlimited calls within US & Canada
Unlimited voicemail
Voicemail transcription
AI Voice Agent answering incoming calls

Enterprise

$50 / month

$3.00 for a new phone number

Features

1 Phone number (local or toll-free)
Unlimited Employees
Android & iOS native apps
Unlimited calls within US & Canada
Unlimited voicemail
Voicemail transcription
AI Voice Agent answering incoming calls

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (6)

Overall rating

2.4

Counts per rating level

50% of ratings are 5 stars
3
17% of ratings are 4 stars
1
0% of ratings are 3 stars
0% of ratings are 2 stars
33% of ratings are 1 stars
2

All reviews

May 3, 2026

It claims an AI agent handles calls 24/7 with FAQs. However , there is no specific settings in the app to set up the AI agent.

Cusari

United States

22 minutes using the app

Decision Trees Inc replied May 3, 2026

Unfortunately, you asked for a refund after using the app for 22 minutes. There was no attempt to even use the app and in our analytics we see that you did not setup the phone number. This review should be removed.

Edited February 29, 2024

I was having high hope about this app but somehow I can hear the person that I call but they cannot hear me. Same when they call me I cannot hear them. I emailed three times but only with one reply asking what version of the app I was using and it the app I just install from the app store. Please look into this because I have to change the phone number.

Thank you.

I am updating the review as finally Shopdigits reached out and said they are just a small company and was under attack in past few days to fix the debug and yesterday 2/28/2024 they fixed the audio issue I have experienced and said will work on the keypad feature soon. As long as communication line between merchant and app is open then it is good, I am small business too so I do not want to let a mistake of oversight that they did to harm their business nor mine. Since problem is fixed and they seem honest "right now" that I am changing my rating. Thank you.

Jaliny

United States

About 2 months using the app

Decision Trees Inc replied February 28, 2024

Hi Jaliny,

Sorry to hear about your experience.

However, we responded three times to your support requests and we did not hear back from you. Requesting your device and platform is essentially for us to debug any issues across the myriad of devices we support across Android and iOS.

We would love to help you get started with the app and provide any support we can, please reach out again at support@shopdigits.app

Best regards.

August 13, 2025

I needed to port my phone number over from Wix, which was not a simple undertaking, but Shopdigits was helpful and supportive during this process. They spelled out the steps and timeline, and it was exactly as they described. I now have my phone number with Shopdigits on Shopify and am very happy.

ArithmeType

United States

About 1 month using the app