Business Phone Number & Agent

Pricing: From $20/month
Rating: 2.5 (6)
Developer: Decision Trees Inc

Shopdigits turns phone calls into ecom revenue: 24/7 AI Voice Agent & outbound call campaigns.

Shopdigits is a calling platform built for ecommerce, supporting both inbound and outbound workflows. Its AI Voice Agent answers calls 24/7, handles FAQs, qualifies leads, and books appointments through AI-powered IVR, then routes high-intent callers to a representative with full Shopify context. For outbound efforts, Shopdigits enables segmented campaigns—such as abandoned checkout recovery, VIP outreach, and high-AOV targeting—using a power dialer and automated voicemail drops.

Get a dedicated shop phone number to call and text customers from your store.
AI voice agent answers customer calls and records conversation logs for review
Abandoned cart outbound calls to reach out to customers with an agent

Languages

English

Works with

Shopify Admin

Pricing

Small Shop

$20 / month

$3.00 for a new phone number

Features

1 Phone number (local or toll-free)
1 Employee
Android & iOS native apps
Unlimited calls within US & Canada
Unlimited voicemail
Voicemail transcription

Medium Shop

$30 / month

$3.00 for a new phone number

Features

1 Phone number (local or toll-free)
1 Employee
Android & iOS native apps
Unlimited calls within US & Canada
Unlimited voicemail
Voicemail transcription
AI Voice Agent answering incoming calls

Enterprise

$50 / month

$3.00 for a new phone number

Features

1 Phone number (local or toll-free)
Unlimited Employees
Android & iOS native apps
Unlimited calls within US & Canada
Unlimited voicemail
Voicemail transcription
AI Voice Agent answering incoming calls

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (6)

Overall rating

2.5

Counts per rating level

67% of ratings are 5 stars
4
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
33% of ratings are 1 stars
2

All reviews

May 3, 2026

It claims an AI agent handles calls 24/7 with FAQs. However , there is no specific settings in the app to set up the AI agent.

Cusari

United States

22 minutes using the app

Decision Trees Inc replied May 3, 2026

Unfortunately, you asked for a refund after using the app for 22 minutes. There was no attempt to even use the app and in our analytics we see that you did not setup the phone number. This review should be removed.

August 13, 2025

I needed to port my phone number over from Wix, which was not a simple undertaking, but Shopdigits was helpful and supportive during this process. They spelled out the steps and timeline, and it was exactly as they described. I now have my phone number with Shopdigits on Shopify and am very happy.

ArithmeType

United States

About 1 month using the app

August 13, 2025

0 stars!!! Upon install of the app, text does not go through at all to anyone. tried testing several people without the txt being delivered. emailed support 10 days ago without a response. DO NOT USE THIS APP!

The Coffee Guy

United States

6 days using the app

Decision Trees Inc replied August 13, 2025

Hi there, thank you for your feedback. We are truly sorry for the frustrating experience you encountered and we appreciate you bringing these issues to our attention.

To shed light on why the texts failed, our app operates under the A2P 10DLC standard, which governs all Application-to-Person (A2P) messaging sent over standard 10-digit phone numbers in the US and Canada. Mobile carriers established these rules to reduce spam and protect consumers. Compliance is mandatory and involves a few key steps:

Brand & Campaign Registration: We must register your business and the specific purpose of your texts (e.g., shipping updates, marketing) with The Campaign Registry.

Recipient Consent: You must have documented, explicit consent from anyone you send a message to.

Adherence to Policies: All messages must follow carrier policies, including providing clear opt-out instructions (e.g., "Text STOP to cancel").

It appears the registration for your account was rejected by the carriers, which blocked outgoing messages.

We have processed a full refund for you. We are now building a new notification system to clearly communicate the status of A2P verification to all our users during onboarding and beyond.