Shopdigits ‑ Phone Number
- Pricing
-
From $20/month
- Rating
- 4.5 (4)
- Developer
- Decision Trees Inc
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Register a Toll-Free Line & Elevate Customer Engagement by Tapping Into Order History via Mobile App
Shopdigits transforms your Shopify store with an affordable virtual call center. Elevate customer service with our iOS & Android apps, offering real-time support via SMS or voice. Secure a business number and operate calls and SMS without using your personal number, ensuring privacy. Engage with customers directly and professionally by tapping into order data within the app enabling seamless connections. Shopdigits is the ideal tool for making every customer interaction meaningful
- Get a business phone number to make & receive customer calls at low cost.
- Provide support when customer's need it most on their orders viewed in the app.
- iOS and Android supported mobile apps to send and receive SMS and calls.
Languages
English
Categories
Pricing
Small Shop
$20 / month
$3.00 for a new phone number
- 1 Phone number (local or toll-free)
- 1 Employee
- Android & iOS native apps
- Unlimited calls within US & Canada
- Unlimited voicemail
Medium Shop
$30 / month
$3.00 for a new phone number
- 1 Phone number (local or toll-free)
- 3 Employees
- Android & iOS native apps
- Unlimited calls within US & Canada
- Unlimited voicemail
Enterprise
$50 / month
$3.00 for a new phone number
- 1 Phone number (local or toll-free)
- Unlimited Employees
- Android & iOS native apps
- Unlimited calls within US & Canada
- Unlimited voicemail
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (4)
Excellent customer service that is very responsive to questions. App is easy to use and works as expected. Very nice feature that allows you to see customer order history when they call. Would highly recommend this app.
I was having high hope about this app but somehow I can hear the person that I call but they cannot hear me. Same when they call me I cannot hear them. I emailed three times but only with one reply asking what version of the app I was using and it the app I just install from the app store. Please look into this because I have to change the phone number.
Thank you.
I am updating the review as finally Shopdigits reached out and said they are just a small company and was under attack in past few days to fix the debug and yesterday 2/28/2024 they fixed the audio issue I have experienced and said will work on the keypad feature soon. As long as communication line between merchant and app is open then it is good, I am small business too so I do not want to let a mistake of oversight that they did to harm their business nor mine. Since problem is fixed and they seem honest "right now" that I am changing my rating. Thank you.
Hi Jaliny,
Sorry to hear about your experience.
However, we responded three times to your support requests and we did not hear back from you. Requesting your device and platform is essentially for us to debug any issues across the myriad of devices we support across Android and iOS.
We would love to help you get started with the app and provide any support we can, please reach out again at support@shopdigits.app
Best regards.
AMAZING CUSTOMER SERVICE! WOW! It is great to see other human beings that want to work hard. It's rare now a days. I am happy I can use a 8** number for my business. Great customer service.
Easy to use. It's great having the ability to pull up customer information while on the call. Great support team.
Support
App support provided by Decision Trees Inc.
Resources
Developer
Launched
February 23, 2021
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