Reviews (20)

Overall rating
2.9
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 40% of ratings are 1 stars
June 24, 2024

Great app, but you have to upgrade to a $2500/month shopify account to be able to use it, which is ridiculous. You find this out as soon as you install it. Shopify claims to want to help all sellers, but then makes a powerful app like this only available to their highest volume sellers. This completely alienates 95% of their customers. Pretty ridiculous if you ask me.

Alternate Worlds
United States
31 minutes using the app
Shopify replied July 3, 2024

Hi Alternate Worlds, thanks for your review. We are happy to hear you think Shopify Audiences is a valuable tool - we do as well! Currently, Shopify Plus includes a number of ...

June 25, 2024

Why are so many of the tools useful to the kind of small businesses that Shopify claims to exist to support paywalled behind the Plus plan at $2300/mo? Why can't I even pay a (reasonable, heh) monthly fee to have access to this at a smaller scale?

Everything we've been waiting for in this latest Shopify release is gated behind the Plus plan. That's terrible.

NerdyKeppie
United States
2 minutes using the app
Shopify replied July 3, 2024

Hi NerdyKeppie, thanks for your review. We are happy to hear you think Shopify Audiences is a valuable tool - we do as well! Currently, Shopify Plus includes a number of ...

July 19, 2024

Incredibly stupid that you have to pay 2300 per month to use this app.

Ananda Elixirs
United States
2 minutes using the app
Edited April 28, 2023

We love this app, it's been great to have another source for audience building when advertising. The Shopify team has also been very responsive when it comes to our feedback on the app.

Battlbox.com
United States
About 1 year using the app
Shopify replied June 29, 2023

We're very glad to see that Shopify Audiences has been impactful for you! Thanks for the review :)

June 24, 2023

We improved our CAC greatly, and the App is getting better and better from month to month. Expecting to see even better results in the future. I Hope Shopify keeps working on these Apps (Collabs, Audiences etc)

Eric Javits
United States
About 1 year using the app
Shopify replied June 26, 2023

Thank you so much for this kind review! We're glad Shopify Audiences has led to better performance for you, and feel lucky to have you as a customer :)

August 8, 2022

As soon as this app became available I immediately jumped on it - and, boy, am I glad i did! This is a major work-around to the iOS challenges in advertising attribution. All you have to do is click-click-click to create audiences based on sales of your catalog items, within the Shopify Admin, and then click to export the hashed audience list and upload it into the FB Ad Manager and voila! Now, ...

Nathan James
United States
2 months using the app
Shopify replied August 9, 2022

Thank you so much for this review! We're lucky to have you as an early customer of Audiences :)

July 14, 2022

Shopify Audiences is the missing key to being able to advertise effectively in a post-iOS 14 world! Immensely helpful and has been able to relieve so much second-guessing, audience fatigue, attribution questions, and other current paid media woes. Super easy to use, non-technical, and an incredible tool! Cannot recommend highly enough :)

L'AMARUE
United States
2 months using the app
Shopify replied August 9, 2022

Thank you so much for this review! We're glad to see your results and feel lucky to have you as an early customer of Audiences :)

August 30, 2022

Terrible App- After creating an Audience of over 2 million, it imported to Facebook as less than 1,000 and can't be used. Total fail, not worth the effort of installing.

Kenetrek Boots
United States
3 months using the app
Shopify replied September 6, 2022

Thank you for your review. Shopify Audiences had a momentary loss of service between 24-Aug and 28-Aug. During this time, Meta was unable to correctly display the audience ...

June 29, 2023

In less than 1 month, Shopify Audiences have become our top producing adsets in Meta. Increased CTR, Add to Cart and Purchase/ROAS!
Highly recommend!

Maggy London
United States
About 1 month using the app
Shopify replied June 29, 2023

Thank you so much for this kind review! We feel lucky to have you as a customer and are glad Shopify Audiences has worked so well for you :)

February 27, 2025

REVO COOLERS, LLC
United States
Over 2 years using the app