Shopify Counter

Doesn't work, updated as the old app stated I should. Filled out the counter and token ID correctly, now the new app won't save the settings and has effectively bricked my counter.

- edit - finally got this to work by completely uninstalling the app in Shopify and starting again. The interesting thing is it started to work after I put the name of the counter in the Shopify app different to what ...

Ever since the new app dropped, the counter is ALWAYS incorrect. Whenever I get an order, the counter value decreases. I have to manually update it EVERY time. Which was not my expectation when I purchased the counter.

Ever since updated as stated by Shopify; our counter doesn't work. Can't even get into the app (Rate Exceeded) error message.

My counter kept flip flappin all over the place in recent days. Saw a notification that the old app wouldn't work and that this new app would replace it. I've uninstalled the old app and downloaded this new one and it's rubbish? It won't load and I've tried over several days now.

Why push this change if it's not ready for use?

EDIT - I repeatedly uninstalled and reinstalled this version but it ...

Does not work any more, bugging out constantly! Massive disappointment. My counter never works anymore and I have tried everything even reaching out to support with no luck.