Recenze (183)

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 48 % hodnocení s 5 hvězdami
  • 14 % hodnocení s 4 hvězdami
  • 14 % hodnocení s 3 hvězdami
  • 13 % hodnocení s 2 hvězdami
  • 11 % hodnocení s 1 hvězdami
26. září 2024

The functionality is fine, but man oh man. IMPOSSIBLE to customise. No matter what CSS trick you pull out of the book, nothing works. WHY make this SO hard to customise? Let me color my background and change the border radius... not too much to ask :-)

Crap.supply
Nizozemsko
Doba používání aplikace: 11 dny
28. říjen 2024

Metafield cannot be removed and will not be removed even after uninstalling the application, metafield is pinned for the customer model and can't be moved or edited.

Mattcha
Česko
Doba používání aplikace: 25 dny
Vývojář Shopify odpověděl 6. listopad 2024

Thank you for your feedback. We are looking into this and will look to update once we've fixed this.

8. červenec 2024

Easy to set up forms, impossible to embed those forms.

Moshades
Jihoafrická republika
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 10. červenec 2024

Hi there. I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.

If after taking a peek at that help doc and you're still experiencing troubles, please feel free to connect with our Live Support: https://bit.ly/2AWw5VA. - Blair, Shopify Support

25. červen 2024

This app does not use Shopify's recaptcha's (hi spam!) or does it integrate on the trigger side with Shopify Flow.

Textile Apparel
Kanada
Doba používání aplikace: 5 dny
Vývojář Shopify odpověděl 29. červen 2024

Hi there, Thank you for taking the time to provide feedback about the Shopify Forms app. Our goal is to provide the best forms app on the market. I'd be happy to pass this feedback along to our development team for potential future implementation. - Dirk, Shopify Support

30. červen 2024

really bad keep saying have to make 2 changes wont tell me what they are, so you cant save it so yoo start all over again and dont waste you time trying to get help their A1` is not gonna let you speak to a human not even if you tell you will leave shopify

cakery wonderland events
Spojené království
Doba používání aplikace: Asi hodinou
Vývojář Shopify odpověděl 3. červenec 2024

Hi, there!

Thank you for taking the time to share your experience with the app. We understand you're seeing issues on your end and are also unable to access support.

I would like to advise that we offer 24/7 live chat support through the Shopify Help Center: https://shopify.link/vRnL. Our authenticated Support team would be happy to take a better look into what is causing these issues. If you'd like, you can use the link provided here to get in touch. I hope this helps! -Victoria, Shopify Support

28. listopad 2023

I'm not sure why they don't have any CSS or allow formatting to the theme. I rarely use this app because it looks different than my entire website. All of the other Shopify apps come with custom CSS options - like Mail or the customizer. Makes no sense that we can't even use a theme font! This is such an easy update Shopify! Please fix.

Flour Shop
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Shopify odpověděl 30. listopad 2023

Hi, there! Thank you for your feedback. I have shared it with our developers for further consideration.

I also wanted to let you know that the Forms app supports over 200 fonts, so you can match it to your theme.

Thanks again! - Greta, Shopify Support

21. březen 2024

VERY misleading! I set up a form for people to make customization requests, and yet, I HAVE NO WAY TO ACCESS THE RESPONSES!

Hollow Bag Creations
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Shopify odpověděl 26. březen 2024

Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them.

All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8.

We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support

6. březen 2024

having a lot of trouble just trying to make a landing page with an inline form, the popup one is working

MHR
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 22. březen 2024

Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are:

- Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1.
- Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB.

If after taking a peek at those help documents you're still having trouble, please feel free to connect with our live support team: https://shopify.link/vRnL. - Greta, Shopify Support

16. duben 2024

I cannot access any responses from the forms being filled out - no way of contacting support.

Alina Collective
Spojené státy
Doba používání aplikace: 7 dny
Vývojář Shopify odpověděl 18. duben 2024

Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them.

All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8.

We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support

20. březen 2024

You can't create a redirect to a thank you page. Incredible. This is a basic feature any form app should have. Not using it for now.

Serranía
Kolumbie
Doba používání aplikace: 9 dny
Vývojář Shopify odpověděl 22. březen 2024

Thank you for your review. I will make sure to provide this feedback to our team. I did find a community forum post on this you can look at here: (https://shopify.link/qqQM) -Emily, Shopify Support