The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Clay by Steph
I switched from Rise.ai to this app after using Rise for 2 years. This app offers the same gift card service at a fraction of the cost. Setup was simple, and I had a small issue a month after installing. I submitted a support ticket and responded a response and solution within 30 minutes of my submission on a Saturday. Consider me a forever customer!
Great plugin! Although the process of this plugin seems somewhat clunky, after contacting Shopify I learnt that due to it's architecture and issues around security, there is unfortunately no other solution to having gift cards sent to recipients. This is the next best thing, and is still a straight forward flow. Highly recommened these guys, as not only are their plugins great, but their customer support team is second to none. Pete has been extremely helpful for us and gone above and beyond, even implementing custom code for us!
Arcadia Valley Soap Company LLC
This has been a feature my customers have asked us to provided and I was thrilled to have this option with Shopkeeper GC Scheduler. Being a novice on web function, the team at Shopkeeper took care of everything for me. Absolutely stellar customer support and response time. Now my customers can plan ahead and shop early, while my business benefits from advance gift sales. Can't say enough good things about this app and the group behind it.
We are in the process of launching an eCommerce store on Shopify and the final piece of functionality we were looking to implement was to be able to offer a gift card to our customers that would include the following functionality - sender and recipient names, a personalized message from the sender, functionality to input the recipient's email address and the option for the sender to schedule when the card would be sent. We also wanted to uniquely brand the gift card. Although Shopify does a lot of things really well, we were looking for more than what their gift card functionality and images provide. We made the decision after significant research to use the Shopkeeper Branded Gift Card and Scheduler apps. Wow! What a difference. We achieved everything we were looking for with Shopkeeper and are able to provide a much richer, branded experience than with the standard Shopify functionality. All of that said, it required a bit of work and we could could not have accomplished this without the invaluable guidance and support by Jim and the Shopkeeper team. Thank you guys!
The app seems great but there doesn't seem to be resources for issues we are running into. Try to request support but won't allow me to change the email I need answers to go to.
Hi there, sorry about your experience. Looking through our records I don't see any emails asking for support. We do have an FAQ page here: https://shopkeepertools.freshdesk.com/support/home as well as a support email address here: firstname.lastname@example.org both listed right on the app store.
Please let me know the form you are filling out for support that doesn't allow you to enter an email address. I'm not sure if that is from Shopify or one of ours, but I'd like to fix it if it is confusing.
Please contact us directly and we'd be happy to help resolve any issue that is going on. Thanks.
The Shopkeeper Gift Card Scheduler App is very useful, Jim was a great help with setting a few things up and answering our questions. Pairing this up with the Shopkeeper Gift Card app allows us to provide a better shopping experience for our customers with the convenience of scheduling Gift Cards all year round. I highly recommend this app.
Excellent app! Installed this along with Shopkeeper Gift Cards App. Easy to set up, easy to use, integrated perfectly. Jim was extremely responsive and made minor customization requests quickly. Since installing, there's been a noticeable increase in the number of gift cards sold. Very happy!
All I can say is, "I LOVE THIS APP!!!" Easy to use and works great!