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ShopMessage: Facebook Messenger Remarketing

ShopMessage: Facebook Messenger Remarketing

Developed by ShopMessage

16 reviews
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Price: From $99.00 / month Free Trial: 14 days More info
  • Recover abandoned carts with a FB Messenger chatbot
  • Reach your customers with higher open and click rates than email
  • Customize your message and offer a discount

How it works


Once you install the app, your product pages will have a "Send to Messenger" checkbox below the Add to Cart button.

If your visitor is already logged into Facebook, the checkbox will already be pre-populated with his name.

Once he adds the product to his cart, he automatically gets opted in to get Facebook messages from your store. Your Facebook page then sends 2 personalized follow-up messages only if he didn't purchase.

★★★★★ View ShopMessage Demo ★★★★★

Featured by Shopify


We are a Shopify Featured app and featured in the Official Shopify Blog.

Powering the Biggest Shops on Shopify



  • Fanjoy

  • Pura Vida

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  • Ashley Bridget

  • Sand Cloud

  • Sugar and Cotton

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  • Bright and Sparkly

  • Fit Affinity

  • Sports fan island

  • Tee for the Soul

  • Touch Dolls

Aren’t there already a ton of Abandoned Cart apps?


There are, but ShopMessage is the first and only one to leverage Facebook Messenger to produce unprecedented opt-in, deliverability, and cart recovery rates.

Dedicated Support


Our world class support team is always ready to help. You’ll always be in touch with the folks who actually built ShopMessage. We’re all engineers, not an outsourced customer support team.

FAQ

Who is the sender of the Facebook message?
Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page.

How many messages get sent?

We send two Facebook messages on your behalf. One will be 30 minutes the cart gets abandoned, and the other will be 24 hours after.

In both cases, we check to make sure the visitor did not make a purchase before we message them!

Can I customize the Facebook message?

Yes, you can customize the body of the message as well as add a discount code. When a customer clicks your link, their discount code is automatically applied.

Is this within Facebook's terms-of-service

Yes, when your visitor opts-in through the checkbox, you are allowed to message him within a 24 hour period.

I already have an abandoned checkout app. Would I still use this?

Yes, you can use your current app to send emails to shoppers who left their email address. And this app will complement it by handling the visitors who did NOT leave an email address

Why is this better than the typical abandoned cart app?

Our users are seeing 3-5x more recovered orders with Messenger than with email.

With ShopMessage, you get a higher opt-in rate since the customer doesn't have to type in their email. And, you, get higher engagement with 80-90% open rates.

I'm seeing a lot more Facebook messages being sent than my abandoned checkout email app. Why?

Most abandoned cart apps are really abandoned checkout apps. They go after shoppers at the bottom of the funnel who already gave you their email address.

This app gets a larger number of people who just added to cart but didn't start checking out. Being slightly higher up in the funnel means you can reach many more users who still express interest in your product.

Can my visitors opt-out of the abandoned cart messages?

Yes. On every message that gets sent, there's also a "No thanks" button they can tap which will opt them out from receiving any more abandoned cart messages.

Can I move the position of the "Send to Messenger" checkbox?

Yes! By default, ShopMessage places the checkbox plugin directly after the Add to Cart button.

If you want to customize the placement of the plugin, just send us a note!

I'm not seeing the messages being sent within the Sent folder of my Facebook business page's Inbox

You'll only see the message threads when your visitor replies. Most folks just see your automated message and take action without replying. So you won't see them in your Sent folder. But rest assured, messages are being sent for your abandons!

How do I get support?

You can email us at support@shopmessage.me. You'll find that we're very responsive. We're also very happy to talk over the phone or Skype (just email us your contact details)

Can I see an example store that has this setup?

Here are some of our happy customers:

★★★★★ View ShopMessage Demo ★★★★★

ShopMessage: Facebook Messenger Remarketing reviews

16 reviews
  1. 5 stars (13 reviews)
  2. 4 stars (1 review)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (2 reviews)

Absolutely fantastic app, amazing support and a brilliant interface. If you haven't installed it yet - get on it.

posted

I have just 1 day, So far,, So good!! very happy.... thanks REMARKETING

posted

Great app with AMAZING tech support. I noticed a bug and alerted the company via FB on Saturday. The CEO called me back in less than an hour and we discussed the issue. They were able to fix this and it was working 4 days later.

posted

This app is SO GOOD! We've had great success and very fast growth with this app. Awesome team behind this too - super helpful on the CS side. High Five!

posted

Very cool and good support. We recovered $2,000 in the first week

posted

ShopMessage blows away all the competition! We previously paid for one of the big name premium email cart abandonment services, but were shocked to see ShopMessage's FB Messenger flows drive $75K in monthly recovered sales for us (literally 10X the sales we saw with email)!

Installation was easy and customer service is always eager to figure out how to better serve our site. I highly recommend ShopMessage.

posted

I've been using the service only a few days now, but it has already recovered $1000 worth of abandoned carts. So far we are seeing a 3% recovery rate, paired with our 18% email recovery and we are quite pleased.

posted

Excellent results so far. $6,000+ in recovered revenue for us in 30 days, compared to an average of $3,000 per month from our abandoned cart email sequence. Twice as nice :)

posted

Arjun and the team have tremendous support. They are very helpful.

The app is awesome. We are seeing great numbers initially! This has been a very effective new edition to our marketing strategy and trust me - this app easily pays for itself. Well Done!

posted

Sorry but the APP it's VERY GREAT, THE IDEA it's TOP, but don't WORK, the customer receive a message ok Good, but when they CLIC on the LINK to go back to the SHOP doesn't work, if you can fix that, it will be Great, and i think your Next Update !!!

posted
Get
From $99.00 / month

Learn more at ShopMessage.me.

14 days

Requirements

Facebook Pagefree

Support & Sales

ShopMessage
(415) 917-4677
support@shopmessage.me
shopmessage.me
Get Support

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