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ShopMessage: Facebook Messenger Remarketing

ShopMessage: Facebook Messenger Remarketing

Developed by ShopMessage

60 reviews
Price: From $25.00 / month Free Trial: 14 days More info
  • Increase sales by recovering abandoned carts using ShopMessage’s signature Facebook Messenger automation
  • Get access to exclusive Messenger features with ShopMessage!
  • Free 14-day trial - See great results on Day 1 with no risk!

ShopMessage - The Best Messenger App to Boost Sales

ShopMessage is the most-trusted Facebook Messenger growth engine for Shopify’s top brands. That’s because ShopMessage pioneered cart abandonment automation on Messenger, leading to millions in recovered revenue for our customers. Recently, one of our shops recovered $20K in revenue in a single day using ShopMessage!

We’re proud to be featured by Shopify, which recommended ShopMessage as one of the top apps to boost revenue.

Increase Sales & Cart Recovery With Messenger Automation

ShopMessage generates up to 3x more recovered revenue through FB Messenger automation than any other solution. With a higher opt-in rate, open rate and click-through rate than email, ShopMessage generally recovers as much as 5X more than email.

Our app will make sure you have the highest conversion rates by recommending ideal send times and top performing messages. Shops can also customize messaging anytime to best reflect their brand.

Free 14-Day Trial So You Can See The Lift Yourself!

ShopMessage is proud to offer a 14-day free trial, so you won’t pay a dime when you sign up and can try our service without any risk. Most customers see their first sale on Day 1, and experience a boost to revenue between 5-10% or more. Our advanced dashboard will show you exactly how much revenue you’ve recovered, in addition to industry-leading open, click-through and conversion rates.

Quick to Install and Includes White Glove Support

ShopMessage is plug & play, and easy to install in just 3 minutes. Need support or customization? Our expert team of developers, designers, data scientists, and conversion specialists are on call so that you’re 100% satisfied with ShopMessage’s performance as well as look & feel.

How it works

Once you install the app, your product pages will have a "Send to Messenger" checkbox below the Add to Cart button.

If your visitor is already logged into Facebook, the checkbox will already be pre-populated with his name.

Once he adds the product to his cart, he automatically gets opted in to get Facebook messages from your store. Your Facebook page then sends 2 personalized follow-up messages only if he didn't purchase.

→ Click To View ShopMessage Demo ←

Powering the Biggest Shops on Shopify

  • Fanjoy

  • Fray

  • Pura Vida Bracelets

  • Bodeaz

  • Ashley Bridget

  • Sand Cloud

  • Sugar and Cotton

  • mnml

  • Focallure

  • Bright and Sparkly

  • Fit Affinity

  • Sports Fan island

  • Tee for the Soul

  • Burlap Apparel

How does ShopMessage compare to Cart Recovery by email?

ShopMessage leverages Facebook Messenger to produce unprecedented opt-in, deliverability, and cart recovery rates, usually generating up to 5X the revenue of email.

With ShopMessage, you get a higher opt-in rate since the customer doesn't have to type in their email. And, you, get higher engagement with 80-90% open rates.


Who is the sender of the Facebook message?
Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page.

How many messages get sent?

We send three Facebook messages on your behalf. One will be 30 minutes the cart gets abandoned, and the following 2 will be approximately 23 and 48 hours after cart abandonment

In all cases, we check to make sure the visitor did not make a purchase before we message them!

Can I customize the Facebook message?

Yes, you can customize the body of the message as well as add a discount code. When a customer clicks your link, their discount code is automatically applied.

Is this within Facebook's terms-of-service

Yes, when your visitor opts-in through the checkbox, you are allowed to message him or her multiple times within a 24 hour period, and once after 24 hours.

I already have an abandoned checkout app. Would I still use this?

We see customers still benefit from continuing to offer cart recovery via email while using ShopMessage. While ShopMessage generally outperforms email, different customers respond to different channels, and they complement each other.

I'm seeing a lot more Facebook messages being sent than my abandoned checkout email app. Why?

Most abandoned cart apps are really abandoned checkout apps. They go after shoppers at the bottom of the funnel who already gave you their email address.

This app gets a larger number of people who just added to cart but didn't start checking out. Being slightly higher up in the funnel means you can reach many more users who still express interest in your product.

Can my visitors opt-out of the abandoned cart messages?

Yes. On every message that gets sent, there's also a "No thanks" button they can tap which will opt them out from receiving any more abandoned cart messages.

Can I move the position of the "Send to Messenger" checkbox?

Yes! By default, ShopMessage places the checkbox plugin directly after the Add to Cart button.

If you want to customize the placement of the plugin, just send us a note and our white glove customer support will take care of you!

I'm not seeing the messages being sent within the Sent folder of my Facebook business page's Inbox

You'll only see the message threads when your visitor replies. Most folks just see your automated message and take action without replying. So you won't see them in your Sent folder. But rest assured, messages are being sent for your abandons!

How do I get support?

You can email us at support@shopmessage.me. You'll find that we're very responsive. We're also very happy to talk over the phone or Skype (just email us your contact details)

Can I see an example store that has this setup?

Here are some of our happy customers:

★★★★★ View ShopMessage Demo ★★★★★

ShopMessage: Facebook Messenger Remarketing reviews

60 reviews
  1. 5 stars (46 reviews)
  2. 4 stars (2 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (8 reviews)

App support is great. They helped me install the app so it was completely hands off for me, and an included free of charge service. I've made thousands of dollars in recovered carts over the last few months through using this. It's a no brainer to use!


Conversion rates are way up and that's really the goal for us. Top app and the team is well versed and responsive.


I've tried several different messenger remarketing apps and ShopMessage has been by far the most reliable and functional out-of-the-box solution for us.

I'm impressed with the immediate lift we saw in revenue recovery and the support team has been helpful with small tweaks and fixes.

We have the confidence to drive traffic to our product offers, knowing that there is a recovery system in place that will drive revenue and increase our overall ad efficiency.

Highly recommended!


I can't decide what the best part is. It took minutes to install, support team answered my questions immediately, after a few days I'm seeing sales. ShopMessage is the total package.


Best support team ever, they customized my response buttons the same day I asked if it was possible! They also notified me when my Facebook page disconnected. I love the app, but the customer service really brings the experience to the next level.


Recently jumped ship from a different provider and so glad we did! This app is super reliable and we already can't image running a store without it.


The app is incredibly attractive and easy to use. Having the option to capture more potential buyers than with an average email abandonment follow-up sequence is a complete GAME CHANGER! The email sequence is ok but considering ShopMessage captures even people who have just added items to cart without having to insert their personal details gives you more leverage consequently increasing the revenue! Love it!


I would rate it 10 stars if i could. In about 3 weeks, I have made 9x my return on investment. They said it would take a month to get the checkout box automatically checked but mine only took a week. I had one small issue where the code slightly shifted my "select quantity" area. I contacted customer and they had fixed in just a few hours. If you are driving any traffic to your site, this app is a must. and no there was no incentive's in any way for this review. Just really glad im capturing sales that others wise would have been lost.


Perfect app , just add some discount on messages then booom !


Arjun is SO helpful! He personally answered all of my questions (I ask a lot of questions) and helped get my pre-checked box within a week. It's comforting to know the Founder of a company is so involved and you will get all the support you need.

From $25.00 / month

Learn more at ShopMessage.me.

14 days


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