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ShopMessage: Facebook Messenger Remarketing

ShopMessage: Facebook Messenger Remarketing

Developed by ShopMessage

31 reviews
Price: From $99.00 / month Free Trial: 14 days More info
  • Increase sales by recovering abandoned carts using ShopMessage’s signature Facebook Messenger automation
  • Easy to use and setup takes only 3 minutes - Most stores see revenue on Day 1!
  • Free 14-day trial - See great results with no risk!

UPDATE ON CHECKBOX OPT-IN: As of October 6th, Facebook changed their platform so that the "Send to Messenger" checkbox will be UNCHECKED by default.

ShopMessage - The Best Messenger App to Boost Sales

ShopMessage is the most-trusted Facebook Messenger growth engine for Shopify’s top brands. That’s because ShopMessage pioneered cart abandonment automation on Messenger, leading to millions in recovered revenue for our customers. Recently, one of our shops recovered $20K in revenue in a single day using ShopMessage!

We’re proud to be featured by Shopify, which recommended ShopMessage as one of the top apps to boost revenue.

Increase Sales & Cart Recovery With Messenger Automation

ShopMessage generates up to 3x more recovered revenue through FB Messenger automation than any other solution. With a higher opt-in rate, open rate and click-through rate than email, ShopMessage generally recovers as much as 5X more than email.

Our app will make sure you have the highest conversion rates by recommending ideal send times and top performing messages. Shops can also customize messaging anytime to best reflect their brand.

Free 14-Day Trial So You Can See The Lift Yourself!

ShopMessage is proud to offer a 14-day free trial, so you won’t pay a dime when you sign up and can try our service without any risk. Most customers see their first sale on Day 1, and experience a boost to revenue between 5-10% or more. Our advanced dashboard will show you exactly how much revenue you’ve recovered, in addition to industry-leading open, click-through and conversion rates.

Quick to Install and Includes White Glove Support

ShopMessage is plug & play, and easy to install in just 3 minutes. Need support or customization? Our expert team of developers, designers, data scientists, and conversion specialists are on call so that you’re 100% satisfied with ShopMessage’s performance as well as look & feel.

How it works

Once you install the app, your product pages will have a "Send to Messenger" checkbox below the Add to Cart button.

If your visitor is already logged into Facebook, the checkbox will already be pre-populated with his name.

Once he adds the product to his cart, he automatically gets opted in to get Facebook messages from your store. Your Facebook page then sends 2 personalized follow-up messages only if he didn't purchase.

→ Click To View ShopMessage Demo ←

Powering the Biggest Shops on Shopify

  • Fanjoy

  • Fray

  • Pura Vida Bracelets

  • Bodeaz

  • Ashley Bridget

  • Sand Cloud

  • Sugar and Cotton

  • mnml

  • Focallure

  • Bright and Sparkly

  • Fit Affinity

  • Sports Fan island

  • Tee for the Soul

  • Burlap Apparel

How does ShopMessage compare to Cart Recovery by email?

ShopMessage leverages Facebook Messenger to produce unprecedented opt-in, deliverability, and cart recovery rates, usually generating up to 5X the revenue of email.

With ShopMessage, you get a higher opt-in rate since the customer doesn't have to type in their email. And, you, get higher engagement with 80-90% open rates.


Who is the sender of the Facebook message?
Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page.

How many messages get sent?

We send three Facebook messages on your behalf. One will be 30 minutes the cart gets abandoned, and the following 2 will be approximately 23 and 48 hours after cart abandonment

In all cases, we check to make sure the visitor did not make a purchase before we message them!

Can I customize the Facebook message?

Yes, you can customize the body of the message as well as add a discount code. When a customer clicks your link, their discount code is automatically applied.

Is this within Facebook's terms-of-service

Yes, when your visitor opts-in through the checkbox, you are allowed to message him or her multiple times within a 24 hour period, and once after 24 hours.

I already have an abandoned checkout app. Would I still use this?

We see customers still benefit from continuing to offer cart recovery via email while using ShopMessage. While ShopMessage generally outperforms email, different customers respond to different channels, and they complement each other.

I'm seeing a lot more Facebook messages being sent than my abandoned checkout email app. Why?

Most abandoned cart apps are really abandoned checkout apps. They go after shoppers at the bottom of the funnel who already gave you their email address.

This app gets a larger number of people who just added to cart but didn't start checking out. Being slightly higher up in the funnel means you can reach many more users who still express interest in your product.

Can my visitors opt-out of the abandoned cart messages?

Yes. On every message that gets sent, there's also a "No thanks" button they can tap which will opt them out from receiving any more abandoned cart messages.

Can I move the position of the "Send to Messenger" checkbox?

Yes! By default, ShopMessage places the checkbox plugin directly after the Add to Cart button.

If you want to customize the placement of the plugin, just send us a note and our white glove customer support will take care of you!

I'm not seeing the messages being sent within the Sent folder of my Facebook business page's Inbox

You'll only see the message threads when your visitor replies. Most folks just see your automated message and take action without replying. So you won't see them in your Sent folder. But rest assured, messages are being sent for your abandons!

How do I get support?

You can email us at support@shopmessage.me. You'll find that we're very responsive. We're also very happy to talk over the phone or Skype (just email us your contact details)

Can I see an example store that has this setup?

Here are some of our happy customers:

★★★★★ View ShopMessage Demo ★★★★★

ShopMessage: Facebook Messenger Remarketing reviews

31 reviews
  1. 5 stars (21 reviews)
  2. 4 stars (2 reviews)
  3. 3 stars (2 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (6 reviews)

App works fine and have given sales but the FB update that removed the pre-checked box kinda ruins a lot. Hope Fb will change their mind.


Great app, easy to install. Guys that made it were helpful and jumped on a call, and take feature requests well.


Disgraceful. The app was working fine and then for some reason it stopped working and displaying on the website. I messaged the developers on three occasions and received no reply. I had to turn the widget off to get it to work again, this meant i lost my opt out privilege and now had to incentivise people to opt in. I kept this app deliberately because l knew that after the 6th October l would not be able to have the checkbox as an opt out. This is by far the most expensive app l was using and the customer service is the worst l have experienced. I have now lost a load of possible business because these idiots dont know how to reply to messages or do their jobs properly. AVOID AT ALL COSTS


Terrible, scammy, sketchy app. I never wanted them to embed their facebook messenger button on my product page but they did anyway. And then they "checked" the box automatically, which I'm pretty sure is against Facbeook's policy...and pretty much the whole time it was there where was an error-like loading spinner going the whole time. My sales the past week were SO down, and it was my fault for not checking my product pages since installing the app, but I think this app hurt my sales! I uninstalled the app, and within 30 minutes my sales picked up right away, so I'm very certain it was this app that was affecting my sales.


Terrible support. Doesn't work on mobile and never received a reply from support.


The best app ever. if you are a Shopify store owner and don't have this app you're losing out an money left on the table.


It is impossible to reach support. Your product is not showing on mobile and you guys do not even reply on your facebook messenger even though this is what you do. You only spam us on messenger instead of off helping fix the problems your app has. I have emailed and messaged multiple times before writing this review but without any luck. It is too bad because it seemed to be a good app if it would work on mobile.


I don't like my personal Facebook profile is mentioned below the cart


Worthless after the October 6th update from Facebook. It was very helpful before that but after that not only this app but all apps that have to do with messenger Remarketing suck. Not having the checkbox automatically checked is the worst thing lol


ShopMessage is one of the best Apps we've installed. Conversion rate is substantially higher than our traditional email abandoned cart automations - open rates blow email out of the water. Highly recommended plus support on any queries or questions from Arjun and the team at ShopMessage has been superb.

From $99.00 / month

Learn more at ShopMessage.me.

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