ShopMessage Facebook Messenger

ShopMessage Facebook Messenger

by ShopMessage

Conversational Marketing Automation for Facebook Messenger

4.4 of 5 stars(91 reviews)

Trusted by 5,000+ Brands

We've recovered over $100 million in revenue for our merchants with our game changing abandoned cart messaging sequence.

Conversations That Convert

Connect and engage with your customers through quizzes, contests, product news and more. Create relationships at scale that grow LTV.

Flow-Based Messaging

Segment your customers with targeted conversations driven by their browsing behavior and relationship history with your brand.

About ShopMessage Facebook Messenger

ShopMessage is a full-service Messenger Marketing tool for ecommerce merchants to start conversations that drive millions in extra revenue.

  • A trusted Facebook Messenger Growth engine and development partner
  • Pioneered automated messenger chat and abandoned cart recovery
  • Enables merchants to break into conversational marketing
  • Featured by Shopify as one of the top apps to boost revenue

Why Messenger Marketing?

Email inboxes are crowded. Automate your Messenger Marketing chat conversations and experience the future of marketing with 10x improvement over email thanks to

  • 81% Message Open Rates
  • 36% Click thru rates
  • 1.3 billion monthly active users on Messenger
  • 10 billion messages exchanged between users and businesses per month

Create Conversations That Grow Customer LTV

We want to improve conversion rates by recommending ideal send times and best practices so every shop can create an awesome experience for their customers. Customize a variety of conversational flows to connect with your customers, and build trust in your brand.

  • Immediate order confirmation
  • Browse abandonment
  • Win back customers with offers and discounts
  • Broadcast news announcements

No Typing Needed

Our “Send to Messenger” checkbox creates a single click frictionless opt in experience on your products pages. Customers can easily subscribe to receive messages and updates about their order while adding to their cart.

Right Message, Right Time

If the user didn't purchase, your FB Page may send three personalized, time delayed follow up messages. The engagement rates with these messages are insane. Opening a channel for customer support messaging and chat functionality has never been easier.

Quick to Install and Includes White Glove Support

Plug and play and ready to go. Installation takes three minutes on average. We have plenty of support in our FAQ section to help you get the ball rolling. Still need help or have a special request? Our expert team of developers, designers, data scientists, and conversion specialists are standing by to make sure you’re completely satisfied with the performance you’re seeing.

Risk Free 30-Day Trial. Feel The Lift For Yourself

Sign up for our service and kick the tires for yourself. Most customers see their first sale right from day one. An immediate boost in revenue! Our advanced dashboard metrics will show you what industry-leading open, click thru and conversion rates look like.

Powering the Biggest Shops on Shopify and Trusted by over 5,000 brands

  • FashionNova
  • Pura Vida Bracelets
  • MVMT Watches
  • L’ange
  • Fanjoy
  • Blenders Eyewear
  • FIGS
  • Tipsy Elves
  • DIFF Eyewear
  • Ikonick
  • Perfect Sculpt
  • RageOn!
  • LookHUMAN
  • Sugar and Cotton
  • mnml
  • Sugarbearhair
  • and YOU!

Integrates with

  • Gorgias,
  • Privy,
  • JustUno,
  • Klaviyo,
  • Optimonk,
  • SailThru

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 30-day free trial

See all pricing options


Includes 250 recipients. $25 for each 1,000 additional.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 91 reviews

  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    13% of ratings are 1 stars

Most recent reviews

Vaya Island

No customer support. They spam you promotions via email. Facebook plugin for pop ups doesn't work. We tried to reach out to them but haven't heard back in weeks.

Brave New Look

Installing was easy. The pre-built templates make it easy to get sales right from the get-go. Figuring out all the different conversations we could have with our customers has been a slow learning process for me, but the customer support has been really helpful—Marla rocks!

10/5 — would recommend if you want to pick up your abandoned carts.

My Decor Place

This app has the lamest customer service I have ever seen !
Im using it for 15 days now ! Sent mail regarding the issue I have from DAY ONE and still nothing!
Ain't going to pay you nothing. Good to have 30 days trial to know you guys are worthless!