ShopMessage Facebook Messenger

ShopMessage Facebook Messenger

by ShopMessage

Conversational Marketing Automation for Facebook Messenger

4.4 of 5 stars(94 reviews)

Trusted by 12,000+ Brands

Over $100,000,000 in recovered revenue for our clients using our game-changing abandoned cart messaging sequence and other engagement flows.

Conversations That Convert

Engage your customers with targeted conversational flows driven by their on-site browsing behavior and relationship history with your brand.

Grow Your Contact List

Messenger contacts have proven to be 5x more valuable than an email subscriber. Our growth plugins help you grow your Messenger list easily.

About ShopMessage Facebook Messenger

ShopMessage is the leading conversational marketing platform that helps eCommerce merchants grow sales using Facebook Messenger.

  • Trusted Facebook Messenger Growth engine and development partner
  • Pioneered automated Messenger chat and abandoned cart recovery
  • Enables merchants to break into conversational marketing
  • Featured by Shopify as one of the top apps to boost revenue

Why Messenger Marketing?

Email inboxes are crowded. Automate your Messenger Marketing chat conversations and experience the future of marketing with 10x improvement over email thanks to * 81% Message Open Rates * 36% Click thru rates * 1.3 billion monthly active users on Messenger * 10 billion messages exchanged between users and businesses per month

Create Conversations That Grow Customer LTV

We want to improve conversion rates by recommending ideal send times and best practices so every shop can create an awesome experience for their customers. Customize a variety of conversational flows to connect with your customers, and build trust in your brand.

  • Immediate order confirmation
  • Browse abandonment
  • Win back customers with offers and discounts
  • Broadcast news announcements

No Typing Needed

Our “Send to Messenger” checkbox creates a single click frictionless opt in experience on your products pages. Customers can easily subscribe to receive messages and updates about their order while adding to their cart.

Right Message, Right Time

If the user didn't purchase, your FB Page may send three personalized, time delayed follow up messages. The engagement rates with these messages are insane. Opening a channel for customer support messaging and chat functionality has never been easier.

Quick to Install and Includes White Glove Support

Plug and play and ready to go. Installation takes three minutes on average. We have plenty of support in our FAQ section to help you get the ball rolling. Still need help or have a special request? Our expert team of developers, designers, data scientists, and conversion specialists are standing by to make sure you’re completely satisfied with the performance you’re seeing.

Risk Free 30-Day Trial. Feel The Lift For Yourself

Sign up for our service and kick the tires for yourself. Most customers see their first sale right from day one—an immediate boost in revenue! Our advanced dashboard metrics will show you what industry-leading open, click thru and conversion rates look like.

Powering the Biggest Shops on Shopify and Trusted by over 12,000+ brands including

  • FashionNova
  • Pura Vida Bracelets
  • MVMT Watches
  • L’ange
  • Fanjoy
  • Blenders Eyewear
  • FIGS
  • Tipsy Elves
  • DIFF Eyewear
  • Ikonick
  • Perfect Sculpt
  • RageOn!
  • LookHUMAN
  • Sugar and Cotton
  • mnml
  • Sugarbearhair
  • and YOU!

Integrates with

  • Gorgias,
  • Privy,
  • JustUno,
  • Klaviyo,
  • Optimonk,
  • SailThru

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 30-day free trial

See all pricing options


Includes 250 recipients. $25 for each 1,000 additional.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 94 reviews

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    12% of ratings are 1 stars

Most recent reviews


First time using Facebook messenger bot and I would recommend this app - love their support. Diane was able to guide me through the the welcome series flow.


We recommend this great APP for sequencing on FB messenger. It has a lot of good features. Worth to have!


Great! The people at ShopMessage are so kind and helpful, and I think our customers appreciate this without it being intrusive. We switched from ChatKit to ShopMessage