Facebook Messenger Marketing

Facebook Messenger Marketing

by ShopMessage

ShopMessage - Facebook Messenger Marketing & Abandon Cart

4.4 of 5 stars(99 reviews)

Grow Your Contact List

Messenger contacts have proven to be 5x more valuable than an email subscriber. Our growth plugins help you grow your Messenger list easily.

Conversations That Convert

Engage your customers with targeted conversational flows driven by their on-site browsing behavior and relationship history with your brand.

Trusted by 12,000+ Brands

Over $100,000,000 in recovered revenue for our clients using our game-changing abandoned cart messaging sequence and other engagement flows.

About Facebook Messenger Marketing

ShopMessage is the leading conversational marketing platform that drives sales for eCommerce merchants using Facebook Messenger.

Risk-Free 30-Day Trial and 4x ROI Guarantee

A guaranteed minimum of 4x ROI in your first paid month, or we’ll refund the difference. One condition–you have Growth Tools and Flows active for the entire month and follow our best practices.

Why ShopMessage and Messenger Marketing?

Email inboxes are crowded. Automate Messenger Marketing conversations & experience the future of marketing.

  • 81% Message Open Rates
  • 36% Click thru rates
  • 1.4 billion monthly active Messenger users
  • 20 billion messages exchanged between users and businesses per month
  • Earn an average of $40 for every $1 invested

World Class Support

Our expert team is here to ensure you’re getting the most value out of ShopMessage. We offer setup and configuration support as well as enterprise and managed service plans.

Powering the Biggest Shops on Shopify and Trusted by over 12,000+ brands including:

  • FashionNova
  • Pura Vida Bracelets
  • MVMT Watches
  • Blenders Eyewear
  • FIGS

Seamless Subscription - Opt-in rates up to 50%

The most effective suite of tools to help you build your Messenger subscriber list and drive revenue.

  • Customizable Smart Prompts: opt-in users with one-click, only displays to users logged into Facebook and never conflict with email or SMS popups
  • M.Me Links shareable links: send clickers directly into a Messenger flow
  • Send to Messenger Plugin: embed anywhere in your store for one-click opt-ins
  • Order Update Plugin: automatically send order and shipping updates
  • Click to Messenger Ads: acquire new customers from Facebook Ad Manager

Start Conversations That Drive Revenue

Drive conversions by sending the right messages at the right time.

  • Cart abandonment
  • Browse abandonment
  • Welcome series
  • Win back series
  • Order confirmation
  • Shipping notifications
  • Broadcasts
  • Custom flows

Messenger Menu - A Concierge-Style Experience For Customers

Give customers on-demand access to info like targeted product recommendations, support links or interactive FAQs.

Keep Promotions Targeted with Dynamic Discount Codes

Incentivize signups and sales while protecting margins by auto-creating one-time discounts.

Three-minute installation

Plug and play. Installation takes three minutes.


ShopMessage seamlessly integrates and works with platforms you’re using like Privy, JustUno, OptinMonk, Digioh, BounceExchange, Gorgias, ZenDesk & more.

Why We’re the Best Messenger Marketing App

  • Trusted Facebook Messenger development partner
  • Pioneered Messenger automation & abandoned cart recovery
  • Enables merchants to break into messenger marketing automation
  • Featured by Shopify as a top app to boost revenue

Integrates with

  • Gorgias,
  • Privy,
  • JustUno,
  • Klaviyo,
  • Optimonk,
  • SailThru

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 30-day free trial

See all pricing options


Includes 250 recipients. $25 for each 1,000 additional.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 99 reviews

  • 5 of 5 stars
    81% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    11% of ratings are 1 stars

Most recent reviews

BEER NUTS® Brand Snacks

EXCELLENT APP! This has been extremely helpful in helping us reach an audience outside of email AND it's incredibly easy to use! Customer Service is quick to respond to questions and make sure everything is running smoothly.

Setup was a breeze, everything was easy to test before going live, and customers started using it Day 1!


THIS IS APP IS THE BOMB! So much more professional and cutting edge on newest practices for getting in front of your visitors and buyers on your website in an excellent attractive way. There pre-ready flows and campaigns with emoji helping me craft and create my brand to look amazing. Now my Klavio email campaigns are being also broadcasted out with ShopMessage using their campaign feature adding quick replies for ideas like 4th of July coming up engaging my audience in so many ways to generate more sales and revenue on the existing customers. I love MARLA she is the BEST if you doubt this fantastic app for the reviews get on a scheduled call with Marla she will boost your shop message sales in a quick 15-minute call she is amazing the value of that alone pays for this sophisticated cool app. Oh yeah, the Pop Ups for offering 10% Discount is incredible too the Flows connected to the Pop Up are generating me more money, and the popup itself is making more money. There are a handful of apps I swear by, and this is one!


Excellent results so far (been using for about 2 weeks), and INCREDIBLE customer service from Diane!