Reviews (368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting affiliate marketing through features like automated discount links and preloaded checkout links that enhance customer conversion rates. The user-friendly interface, real-time tracking, and multi-affiliate management from a single dashboard are particularly valued. Detailed analytics and customizable reports aid in making data-driven decisions that increase sales. The customer support team, including Zarmina, Rawail, and Anna, is frequently praised for their responsiveness and commitment to merchant success. The app is also noted for its seamless integration with Shopify and the significant boost it provides in traffic and sales.

October 7, 2024

I had an excellent experience with Shortly, largely thanks to Anna from customer support. I reached out with a few questions during the setup process, and Anna was incredibly responsive and helpful. She took the time to walk me through each step, ensuring I understood how to use the features effectively.

Vorso Spin
United Kingdom
About 20 hours using the app
Shortly replied October 8, 2024

Thank you for your review! We appreciate your feedback and are always looking for ways to improve Shortly.

Stay tuned for future updates, and let us know if there's anything else we can assist you with!
Team Shortly

August 17, 2024

This app naturally promotes word-of-mouth marketing, which we all know is the most effective way to build trust and recognition! Great customer support.

Abercrombie & Fitch
United States
12 days using the app
Shortly replied October 7, 2024

Thank you for your feedback! We appreciate your feedback and are always looking for ways to improve Shortly.

Stay tuned for future updates, and let us know if there's anything else we can assist you with!
Team Shortly

October 10, 2024

This app was exactly what we needed! The customer service has been outstanding, especially Anna. Anytime we have a problem or question, a quick message in the chat gets it resolved right away.

Crystal Destiny
United Kingdom
About 18 hours using the app
Shortly replied October 11, 2024

Thank you for your review! We appreciate your feedback and are always looking for ways to improve Shortly.

August 8, 2024

I would like to express my deep gratitude for the exceptional collaboration I had with you recently. Rawail, the best support I have had, she was so helpful at every step of the way.

Articool
Tunisia
25 days using the app
October 12, 2024

Shortly has made affiliate management effortless. I love the ease of tracking everything in one place, and the support team is always there when you need them.

Urban Trends
United States
About 16 hours using the app
August 8, 2024

Amazing customer support! Easy way to grow your affiliate marketing with making links. So many other softwares are junky and not user friendly. Perfect integration into shopify.

D'Luxe Moda
United States
24 days using the app
Shortly replied October 7, 2024

Thank you for your feedback! We appreciate your feedback and are always looking for ways to improve Shortly.

Stay tuned for future updates, and let us know if there's anything else we can assist you with!
Team Shortly

August 7, 2024

Simple, easy, and effective. The support was both helpful and fast! I highly recommend this app and am very pleased with it.

PoshPicks
United Kingdom
27 days using the app
November 18, 2024

Zarmina’s support is invaluable—always available, quick to find solutions, and willing to go above and beyond.

Tropic Threads
United States
About 9 hours using the app
October 12, 2024

The instructions made everything clear, and I had a couple of minor hiccups with product loading at first. Thankfully, Anna from customer service jumped in and fixed that right away. Speaking of support, it’s been fantastic—very responsive and helpful!

The Storefront Co.
United States
About 14 hours using the app
October 14, 2024

The installation process was a breeze, and the support team provided fantastic assistance with setting up the link. The app is great, and the customer service has been outstanding. I'm hopeful about attracting good affiliates and boosting sales. Thank you to the team for all the help!

Versatile Goods
United Kingdom
About 11 hours using the app