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This app is perfect for MLM or affiliate needs. They make the setup super easy with the video tutorials.
I sincerely cannot say enough to express how much I love this app. Before ShoutOut, I was using a VERY expensive, clunky, glitchy and unattractive program - it gave Ambassadors "points" when they engage on social media. Those points were then converted into huge discounts on my site. I learned through that year of beta testing that people who love the brand are going to post regardless if they get points or not --- and giving points/discounts for every post was unsustainably eating into my margin. There is virtually zero ROI nowadays when people post/tag in the current social climate because most post go unseen. The algorithm is not our friend. So I decided to kill that program and look elsewhere.
First, I downloaded Refersion because it is an "industry leader" and "all of my friends were doing it" ... After about 10 days of their free trial, I became SO frustrated by how ugly and hard-to-use their interface was. Features were hidden in weird places and when I reached out to support, I felt like I was always getting a sharp/annoyed response. I got the impression that I was more of a burden than a potential long-term partner. Plus, they wanted to charge me $150 an hour to change some weird/default verbiage that was off-brand. It should not cost $150 to change one customer-facing sentence. Luckily, I found ShoutOut before my free trial with Refersion was over and I am SOOOO Glad I did!!!
ShoutOut is probably my favorite Shopify App I have ever installed. It is SO easy to use, it's clean/gorgeous and incredibly intuitive. Whenever I have had an issue/question with setup, Adam has responded quickly/thoroughly and without an ounce of grumpiness. The program is perfect out-of-the-box and I love that I was able to "turn off" the SignUp option so now we are able to curate the perfect application process and keep it 100% on-brand. We have been using it for about a month now and all my Ambassadors who have migrated from the old program love it. So far, there have been zero issues from Ambassadors complaining that they didn't get an earned commission (that happened a lot with the old program) and i LOVE LOVE LOVE that ShoutOut gives you the ability to create a custom URL. My old program wanted over $150 a month to add that feature!!! (ummmm, no.)
In all, I can't recommend ShoutOut enough. Give Adam a shot and you won't regret it! =)
Adam from Tech Support came through on something complex. We were having a problem with outbound template emails going directly to JUNK nor any hotmail & other accounts when we sent the invitation letter out. Adam went out of his way to help and into my domain registrar to change configurations and VOILA! Houston...we have LIFTOFF!
This app does its job but the navigation is messy. We switched to ShoutOut from another influencer app and after 6 months we are switching back.
Sorry to hear the App wasn't for you. Most people who use ShoutOut do prefer ShoutOut's cleaner and easy to use layout as per our many reviews indicating this. We do wish you the very best with your online success.
Honey Girl Collection, Owner:
I have been getting requests to do a Brand Ambassador Program for my store and a dear friend from the clothing line, Salty Honey, recommended I use ShoutOut and she said that they have also been using them and it has completely simplified the idea of paying commissions to Ambassadors. I'm SO organized because of this app, it is user friendly and I emailed in about a question I had and Adam completely took care of me immediately, even after support hours. I am so grateful this app exists because something actually kind of nerve wracking became simplified in a matter of minutes. THANK YOU ShoutOut and thank you Adam!
This app not only does everything we need to run a great affiliate program, the customer support is AMAZING!! The developer, Adam, is efficient with his responses (I have a feeling it might be a group, but it feels nice that all of them come from 'one person.') The customer service is thorough, easy to understand and very patient. They really want to help and never seem flustered or annoyed no matter how elementary the question may be. I highly recommend this app and any other apps this company produces. Thank you ShoutOut!
We have used this so scale to 7 figures in affiliate revenue over the last year. My only complaints on the app are that affiliates can create any kind of redirect that they want and there is no way to turn it off. So you will have things like /deals or /promos and in general it's not good for overall site structure. Secondly the payments are incredibly difficult to process via PayPal mass pay. This is the true weakness of the system and the reason we are moving away from it.
Congratulations on building a 7 figure affiliate revenue program over the last 12 months with ShoutOut. With regard to payments, ShoutOut can link to other payment providers (not just PayPal) using our payout CSV, and we can certainly disable those redirects on your account if necessary. We wish you all the very best with your new affiliate program and your future online success.
i had the pleasure of working with shoutout over the course of the weekend with an issue that we had, it was a miscommunication within the company but they were so helpful and were still able to accommodate our issue to make our experience better, overall the best experience i've had with a third party app and a seamless experience.
This is the second affiliate app i downloaded and tested and its definitely the last, as its fantastic! Incredible effort has been out in by the developers to make this app extremely easy to implement! (All emails, forms, welcomes etc are all pre-populated saving you time) So easy to use.
Thank you for your wonderful review, it's very much appreciated. Our team works hard to provide THE best affiliate program available on Shopify, and it's an absolute pleasure to have you onboard.
This is a great app. Very easy to use, fast and customer support has been great. Even though I didn't end up using this because I had a particular requirement (You can't edit the cookie duration with this app),I still recommend it.
The length of time to track referrals (cookie duration) can now be adjusted in ShoutOut in the Preferences section. We recently introduced this new ability. You can simply select any length of time all the way up to never expiring. Thanks again for your great review and we wish you the very best with your online success.