Reviews (42)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 17, 2024

Sidr Tax has been exactly what we needed for our growing business and increased sales tax filing demands. I have been very happy with the app and especially with the customer service (it feels like you have your own account manager!). I had used Avalara and Taxually in the past but both had such high costs and very poor customer service. I would definitely recommend Sidr Tax for filing business sales tax returns.

Zellie's
United States
11 months using the app
July 31, 2024

Great App and Amazing team, super helpful and super fast in communication.

MyIntent Project
United States
10 months using the app
May 30, 2024

DON'T WASTE YOUR MONEY ON AVALARA!

I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr.
We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN.
Their customer service team is truly unmatched.
When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about.
10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!

Make It Happen Media
United States
7 months using the app
May 23, 2024

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

Rooted Network
United States
6 months using the app
June 26, 2024

I am a bookkeeper and needed something to help my client with her Shopify sales tax. I demoed quite a few of the other sales tax reporting software products and am so glad I went with Sidr. They have made processing past and current sales tax super easy and have saved my client a bunch of money. Tongbo and his team are very responsive and explain everything very clearly and promptly.

Lyons Leather Co.
United States
2 months using the app
May 23, 2024

Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.

ZIVI Apparel
United States
5 months using the app
June 2, 2024

Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting.

Now that we have it up and running, having this app's services will be a tremendous help.

It's a relief to know that the Sidr team will be there to help us get it done.

Farm Fresh Clothing Co.
United States
4 months using the app
May 23, 2024

Sidr has been a savor for my business, as a super small business hitting our tax nexus Sidr has made the process so easy and affordable for me. They take care of state registration and file automatically for me. Would recommend Sidr to anyone big or small. Their communication is top notch and respond almost instantly

Tour Aim Golf
United States
9 months using the app
May 27, 2024

Very happy with this service - the communication with the Sidr team (mainly working with Tongbo) has been excellent, and they are providing exceptional customer support. They immediately respond to questions and emails and provide very timely updates on any changes or topics that would require our attention.

Bartact
United States
8 months using the app
July 29, 2024

Best tax app to date! Amazing customer service. A Godsend. Thank you Sidr.

SERENITY SCARVES
United States
5 days using the app