Name: Simla.com
Brand: DIGITAL RETAIL TECHNOLOGIES

Highlights

Speed tested

No impact to your online store

Built for your business

Use directly in Shopify admin

About this app

Launched

January 24, 2018

Categories

Customer analytics , Email marketing

Integrates with

Google Analytics, e-commerce platforms, social media, Facebook Messenger, WhatsApp, Instagram

Simla.com is a multi-agent platform that allows you to convert WhatsApp, Facebook and Instagram conversations with clients into sales. Improve your sales and customer service for fast business growth. #Stop losing messages Chat with your clients regardless of the messenger they might be using in a single window! All your dialogs from multiple channels are grouped together so that you won't lose a single client or message. Your sales agents can work simultaneously and answer any client from...

Simla.com is a multi-agent platform that allows you to convert WhatsApp, Facebook and Instagram conversations with clients into sales. Improve your sales and customer service for fast business growth. #Stop losing messages Chat with your clients regardless of the messenger they might be using in a single window! All your dialogs from multiple channels are grouped together so that you won't lose a single client or message. Your sales agents can work simultaneously and answer any client from... more

Pricing

14-day free trial

External charges may be billed by DIGITAL RETAIL TECHNOLOGIES separately from your Shopify invoice. Learn more

$40/month

Free fare

Free

Only 1 user will be able to use the platform
Work with Facebook and Instagram is included

$40/month

Free fare

Free

Only 1 user will be able to use the platform
Work with Facebook and Instagram is included

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

3 reviews

Overall rating

1.3

Counts per rating level

33% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
67% of ratings are 1 stars
2

July 4, 2022

Very bad app with the worst customer support even it should be A CRM app Really wrost app & service to support customers

Wonder Beauties

Iraq

Time spent using app: 24 days

September 23, 2020

Nos ayudaron a instalarla. Me gusto que pudiera usar whatsapp y los mensajes de instagram al mismo tiempo… otra cosa es que tambien puedo ver como hablan mis empleados con los clientes porque somos de un rubro donde si o si hay que tratar al cliente bien… entonces monitorear eso me ha ayudado un monton con los entrenamientos y evaluaciones. Lo otro es que tampoco hay que estar escribiendo todo a mano y eso nos ha ahorrado un monton de problemas que antes teniamos, sobretodo con las entregas cuando los chicos se equivocaban de pedido

Gummy bear store

Chile

Time spent using app: Over 1 year

DIGITAL RETAIL TECHNOLOGIES replied October 1, 2020

¡Muchas gracias por tu reseña! Hacemos todo lo posible para que nuestros clientes tengan una agradable experiencia usando la app.

March 9, 2018

Waaaay too complicated to set up. Not really fit for US stores.

Meticulous Men

United States

Time spent using app: About 1 hour

DIGITAL RETAIL TECHNOLOGIES replied April 12, 2019

Hi, Meticulous Men! We are sorry to hear that. Back then our app didn't work outside of Europe and South America, but now it is available worldwide!
Contact us for help if you decide to give it a second chance (which we hope!)

Have a nice day!

All reviews