Reviews (21)
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This app often takes weeks or months to get around to updating the new inventory quantities across the duplicate SKUs
Thanks for your review!
All orders and cancels are usually syncing in ~20-30 seconds after they have been placed. If SKU's get out of sync that's because they are manually changed in Shopify, manual changes do not get synced, only orders and cancels are being synced.
I checked the logs and all your orders and cancels were processed 100% correctly within 20 seconds. Please send me an email so I can help you find the cause of why the items got out of sync.
This app solves a fundamental issue for our store super elegantly and with hardly any oversight/setup. In addition, whenever I have run into a slight issue, Harold has been very quick to respond and help me get it resolved. Highly recommended!
The app worked perfectly for 2 1/2 years for us. We no longer need the app to run a sync with shared products/virtual products, but I would highly recommend!
App working great so far. We sell uniforms for different schools that share the same SKU's. This allows us to keep our inventory accurate between different product variants. Harold is very responsive and helpful. Happy customer so far.
The app works. This app is a life saver if you have a lot of products sharing the same SKU. There will be issues with updating time if you have a lot of duplicate SKUs to update through this app. However, this is the only solution there is. Harold responds quite quickly to questions and issues.
Love using simplesync - it's easy to install and start using, super straightforward, does exactly what it's named after. The one time I had an issue with it, Harold was quick to respond and fix the problem. Love the new update - being able to choose between viewing all your SKUs, or only duplicated ones is a great feature.
Inventory keep getting out of sync. There's no logs or anyway to check why it keep getting out of sync.
Thanks for your review. There absolutely are logs that show you why the items go out of sync. You’ve manually changed the inventory on the Shopify end and that’s causing the items to go out of sync.
I replied to your support emails, but haven’t heard anything back. Would love to help you solve this so feel free to reply on my emails.
Fantastic app! Does exactly what it says and exactly what we need. Even more importantly, A++ customer service. Responsive, dedicated and effective. Thanks!!
Used to sync the inventory quantity of my product variants. Easy to install, easy to understand and if you need help Harold is always an email away.
Harold is incredibly helpful and replied to all my emails quickly, helping me to set up the app to work in my shop. I was searching for months for a way to synchronise inventory for different variants of the same item and this app does exactly what I need. Highly recommended!
