SimpleVAT

I've been waiting for help from customer support for two weeks now. I can't access my account on their website. The service is incredibly poor.

I can't login to my account and no response from support

We stumbled across this app after a google search on how to register for European VAT numbers, which we needed to store our goods in the respective Amazon fulfilment centres. We opted for the service from SimpleVAT, whose team have been very helpful, responsive and fast with the translation of company documents and registration of VAT numbers in Italy, Spain, Germany, France, Poland and the UK. We then saw the possibility to connect our various marketplaces (Shopify store, Amazon, EBay and Allegro) and have all our sales centralised through their platform. All our existing orders from these marketplaces were imported, separated by country of sale, and the invoiced were created in the respective language and local currency of the sale. This has completely simplified our accounting and OSS VAT payments, and also helped us create a general overview of sales from all our platforms. Its great to have the data all in one place. We were able to give access to various team members like our in-house accountant and also external accountant to the software. They are more than happy to have all their work simplified. We love the software, which so far has worked flawless and most of all we love the dedicated, well trained and helpful development/support team behind it.