Recenze (172)

Celkové hodnocení
3,8
Počty podle úrovně hodnocení
  • 74 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 16 % hodnocení s 1 hvězdami
10. leden 2023

I would definitely recommend this app to others as it has helped me link my inventory from clover to Shopify. This was the service I was looking for and it's the service I got. Customer service is very helpful and comes in handy quite a bit.

elprimo
Spojené státy
Doba používání aplikace: 2 dny
Vývojář o2oCommerce Inc. odpověděl 20. leden 2023

Excellent, thank you so much for taking time to leave a review! We pride ourselves on our customer service experience and are glad to see you've encountered our stellar support team. We look forward to serving your business in the future!

22. prosinec 2023

Makes uploading products to TikTok easy and non complicated

Leo's Treasure Box
Spojené státy
Doba používání aplikace: Asi 22 hodinami
Vývojář o2oCommerce Inc. odpověděl 22. leden 2024

Thank you for your positive feedback! We're delighted to hear that our platform has made uploading products to TikTok a seamless experience for you. If you have any further questions or suggestions, feel free to reach out. We appreciate your support!

22. srpen 2023

I LOVE it! The customer service was the BOMB! I was having an issue with my products loading and it was quickly resolved with a customer service representative. Would definitely recommed!

Mood Junky
Spojené státy
Doba používání aplikace: Asi 19 hodinami
Vývojář o2oCommerce Inc. odpověděl 1. září 2023

We're thrilled to hear that you LOVE SKU IQ and that our customer service team was able to quickly resolve your issue. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions. Thank you for your kind words!

22. srpen 2023

This is going to be a huge time saver! So glad I don't have to manually add every item. There customer service is so helpful. Would recommend.

Marmeez
Spojené státy
Doba používání aplikace: Asi 18 hodinami
Vývojář o2oCommerce Inc. odpověděl 1. září 2023

We're thrilled to hear that SKU IQ is proving to be a time-saving solution for you! Automating the process of adding items is a great benefit, and we're pleased to know that our customer service team has been helpful. Thank you for your recommendation, and we're here to assist you whenever you need us.

5. duben 2023

The customer service is top tier! Teshanie was so helpful. Understood what I needed to do, got right to the point and explained everything very thoroughly. She also got everything I needed to have done taken care of! Efficient, knowledgeable and friendly!

Broads & Dad Bods Apparel LLC
Spojené státy
Doba používání aplikace: Asi 18 hodinami
Vývojář o2oCommerce Inc. odpověděl 25. duben 2023

Thank you for taking the time to write such a positive review about SKU IQ's customer service. We're thrilled to hear that we were able to assist you with your needs and provide you with efficient, knowledgeable, and friendly service.

We take great pride in our customer support team and their dedication to providing our customers with the best possible experience. We'll be sure to share your kind words with the team!

5. srpen 2023

At the moment it is a NIGHTMARE! Every time it syncs it wipes out all variant info and images and makes the product completely unshopable on tiktok shop. It also scrambles the description and unformates it, runs words together, pushes paragraphs together, gets rids of bullets points. I'm thankful I only tested 1 product because I would have a glorious mess on tiktok if I had uploaded a whole catalog of products that looked like that.

Kanga Care
Spojené státy
Doba používání aplikace: Asi 4 hodinami
Vývojář o2oCommerce Inc. odpověděl 6. srpen 2023

We are truly sorry to hear about your negative experience with our app's sync functionality. This is certainly not the kind of experience we want our users to have, and we apologize for the frustration and inconvenience it has caused.

Our team is taking your issues very seriously, and our support team will be reaching out to you ASAP via call/email, please make sure your contact information is accurate so we can get in touch to assist directly. Our top priority is to find a swift solution to ensure your products are presented correctly and shoppable on TikTok.

13. červen 2024

Easy setup and looks like this app is gonna be really useful in keeping all my records in one place!

Marjorie helped with the onboarding process and made it simple and easy.

trashflowerstruckerhats
Spojené státy
Doba používání aplikace: 37 minutami
Vývojář o2oCommerce Inc. odpověděl 20. červen 2024

Thank you so much for your positive feedback! We're thrilled to hear that you found the setup process easy and that SKU IQ is helping you keep all your records in one place.

It's wonderful to know that Marjorie was able to make your onboarding process simple and easy. We will definitely pass along your kind words to her.

If you have any further questions or need assistance as you continue to use the app, please don't hesitate to reach out. We're here to support you!

18. září 2023

I love the fact that they have customer service available via chat. I was having trouble syncing my products and they very kindly guided me along the way. Love that they are willing to help. It's a great app to merge both your Shopify and TikTok shop!

NYTAQ
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář o2oCommerce Inc. odpověděl 2. říjen 2023

Thank you for sharing your positive experience with SKU IQ and our customer service. We're thrilled to hear that you love our chat support and that our team was able to assist you in syncing your products seamlessly.

Providing excellent customer service is one of our top priorities, and it's wonderful to know that our team was able to guide you through any challenges you faced. We truly believe in being there for our users and helping them succeed in their e-commerce endeavors.

We're delighted that you find SKU IQ to be a great tool for merging your Shopify and TikTok shops. It's fantastic to see how our platform can simplify the process and make managing your online stores more efficient.

4. srpen 2023

The process was pretty simple to follow along. I did hit a little snag along the way (I didn't realize the product took a little while to upload so it didn't show right away) so I reached out to support, and they helped me with the rest. Items are syncing and I am all set to go. Would definitely recommend.

AdeeBee Creations
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář o2oCommerce Inc. odpověděl 6. srpen 2023

Thank you for sharing your experience with our app! We're delighted to hear that you found the process to be simple and easy to follow along. Our goal is to provide a user-friendly experience, and your feedback encourages us to keep refining our app.

We apologize for any confusion you encountered regarding the upload time of your products. We appreciate your patience, and we're glad our support team was able to assist you promptly and ensure everything is set up correctly.

7. září 2023

I'm very excited to be set up with this app. I have so many products and it would have taken me days upon days to get all products uploaded to TikTok. This process was so easy, and the help with the setup was amazing (and free!). I will definitely be upgrading my plan so I can add more to my shop.

Pretty Poppy Boutique
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář o2oCommerce Inc. odpověděl 9. říjen 2023

We're thrilled to hear about your excitement and positive experience with SKU IQ! Making the process of uploading products to TikTok easier and more efficient is exactly what we aim for. We're glad that you found the setup assistance helpful, and we appreciate your enthusiasm. If you decide to upgrade your plan to add more products to your shop, we're here to support you every step of the way. Should you have any questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!