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I like this app so far. It was very easy to set up. I recommend watching the instructional video provided by SKU IQ. I run into an issue on my end I couldn't figure our and their tech support walked me through it patiently. That's really important to me with any app I work with. I give them 10 plus stars on their tech support. I'm really happy with my TikTok shop set up so far. I will be holding on to this app.
We're thrilled to hear that you're having a great experience with SKU IQ! We take pride in offering helpful resources and excellent tech support. Thank you for the high praise, and we're excited to have you continue using our app for your TikTok shop!
The app has been great and done exactly what I wanted. Customer service is excellent and quick at helping when I had any questions.
We're delighted to hear that SKU IQ has met your expectations and fulfilled your needs. Providing excellent and responsive customer service is a priority for us, and we're glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you for choosing SKU IQ, and we look forward to continuing to support your needs!
Teshanie really helped me set this up step by step an amazing tool to have for easy intergration into TikTok Shop
Thank you for sharing your positive experience with Teshanie and our integration tool for TikTok Shop! We're delighted to hear that you found our assistance valuable and that our product has been helpful in streamlining your integration process. If you have any more feedback or questions, please feel free to reach out to us anytime. We're here to support you!
So far so good, I had a hiccup yesterday when I first tried to install it (because of their dashboard going down) so I freaked out and uninstalled it then tried again today and got on support and in about 20 minutes all of my products were in and I was rolling! Support was super helpful, and I will note, I have tried about 3 others so far and had nothing but issues and LOTS of time wasted, so this was wonderful end result for me.
Thank you for sharing your experience with our app! We're sorry to hear about the hiccup you encountered during the initial installation due to our dashboard being down. We apologize for any inconvenience this may have caused.
However, we're thrilled to know that our support team was able to assist you effectively and get everything up and running smoothly within 20 minutes. Delivering timely and helpful support is one of our top priorities, and we're glad we could make your experience better.
It's fantastic to hear that you find our app to be a wonderful end result for your needs, especially after trying out several others that didn't meet your expectations. We designed our app with user satisfaction in mind, and your positive feedback motivates us to keep improving.
I can't say enough good things about SKUIQ! The customer service is excellent. When I needed help syncing my Shopify website to TikTok I received help right away. The rep who helped was patient and understanding.
Thank you for your glowing review of SKUIQ! We're absolutely delighted to hear that you have had a positive experience with our app and our customer service.
It's fantastic to know that our customer service team was able to assist you promptly when you needed help with syncing your Shopify website to TikTok. We understand how important it is to receive timely support, and we're glad that we could meet your expectations.
We greatly appreciate your kind words about the representative who assisted you. We strive to provide patient and understanding support, and it's wonderful to hear that their efforts made a positive impact on your experience.
HUGE Time saver!! Easy to set up and use. Love that there are walk through steps on how to get everything completed. Had to reach out to chat support for help on something I could not figure out myself, Teshanie was very professional and answered my questions and resolved my issue within minutes.
Thank you for your fantastic review! We're thrilled to hear that our app has been a huge time saver for you and that you find it easy to set up and use. We designed it with user-friendliness in mind, so it's delightful to know that it's meeting your expectations.
Our team takes pride in providing comprehensive walk-through steps to ensure a smooth experience, and we're glad you appreciate them.
I used this app to connect my Square POS to my Shopify store. Works as stated. Great software to integrate. Great customer service especially with Andre.
Thank you for your comments! We pride ourselves on our excellent customer service.
SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls.
I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!
Thank you for the glowing review! We're thrilled to hear about your positive experience with SKU IQ. Providing excellent customer service and a seamless onboarding process is our priority. Your confidence in our platform and referrals mean a lot to us. If you ever need assistance, we're here for you.
Great customer service! Everyone has been very helpful with the many questions I've had, and I've been able to resolve all issues with their help :)
Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service team. Providing helpful and attentive support is a priority for us, and we're glad that we could assist you with the many questions you had.
We're delighted that we could help you resolve all your issues and ensure a smooth experience with our service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you and ensure your continued success.
This app is essential for my business which uses Shopify for e-commerce, and Square POS for in person sales. Thank you!
Our pleasure! Thank you for choosing SKU IQ and for taking time to leave us a review :)