Reviews (134)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer interactions and boosting conversions with features like abandoned cart emails and WhatsApp chat integration. It's easy to install, user-friendly, and highly customizable. The app is reliable and often outperforms competitors, with a support team known for their quick and helpful responses. Its free availability is especially beneficial for small businesses looking to improve customer service without extra costs.

October 4, 2024

Our site also became slow down obviously since sep. 2024 depending on this App.
As the result of uninstalling this app the issue resolved.

MOTHERHOUSE SINGAPORE
Singapore
Almost 2 years using the app
September 25, 2024

App Not working and slowing down store speed

OSMLY
India
About 1 year using the app
April 5, 2023

Es una buena herramienta para que los clientes te contacten en cualquier momento en vivo, tienen un buen servicio al cliente.

Stockholm Co.
Mexico
Over 2 years using the app
October 5, 2023

WhatsApp on Shopify offers exceptional support and a versatile app. The team is highly responsive and helpful. The application itself provides extensive customization options, enhancing the overall shopping experience. A must-have for any e-commerce store looking to boost customer engagement.

Mithaicana
India
9 months using the app
May 21, 2020

Buona app molto utile, ottimo servizio clienti , risolvono in fretta qualsiasi problema.
Buona app molto utile, ottimo servizio clienti , risolvono in fretta qualsiasi problema.

Mood Watches
Italy
9 months using the app
Dab Commerce replied April 2, 2021

Thank you for your valuable feedback!

September 25, 2023

Amazing customer service! Had a bit of trouble setting up the app and the team was there to help every step of the way. Easy to setup, easy to use, absolutely love the app

Kosha Yoga Co.
India
8 months using the app
June 26, 2020

very good app, I had a small problem that was solved very quickly by the assistance.

Very recommended

EmporiodiAntonio
Italy
6 months using the app
Dab Commerce replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

June 21, 2023

really nice support

CBD Store India
India
6 months using the app
Edited June 27, 2023

The app was great and now they have made alterations to the features and added automations. The app works better than before and is extremely user friendly.
Just need to set up and they take care of the rest.
The support team is fantastic. With the new changes, I wanted to understand the functioning and the support staff got in touch with me instantly.
Thanks to Mr.Shubhankar Dhama for giving me a perfect understanding of the new features and guiding me with the steps. He was very patient and kind, solved all my queries too. He also introduced new apps for my business. Overall very happy with the support I received.

Beauteous Bows
India
5 months using the app
Edited May 18, 2023

Thank you Piyush for the prompt respond and solution fix. Would recommend to use their app. Simple and easy to use features.
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Reached out to their support team and Purva helped alot greatly. Thank you for the great service!

Club21SG
Singapore
4 months using the app