Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and seamless integration. They value its extensive customization options and efficient task management. Standout features include real-time customer communication via WhatsApp and an Abandoned Cart feature to reduce cart abandonment rates. The app's customer service is praised for its quick response and problem-solving abilities. As a free tool, it's particularly beneficial for small businesses, boosting customer engagement, improving support, and increasing conversion rates.

April 1, 2024

The app is very good and support is also very helpful and friendly

Rareyou
India
23 minutes using the app
March 22, 2024

thanks for supporting and helpping me i am soo happy from support team

brightbin
Pakistan
41 minutes using the app
April 24, 2024

The support person was extremely helpful.

Masacio
India
22 minutes using the app
November 29, 2023

Amazing support level, thanks Piyush, for distinguish help, no need for writting a lot of words, Just try it.

Tamimi Home Decor
United States
16 days using the app
April 23, 2024

Their Support is superly awesome!
I never seen such fast reply from any support Team and the way they help out my problems is really impressive.

Really suggested that app for automations they guys are quite experienced and know how things work in ecommerce.

Ellencia Technologies Private Ltd
Pakistan
October 5, 2023

WhatsApp on Shopify offers exceptional support and a versatile app. The team is highly responsive and helpful. The application itself provides extensive customization options, enhancing the overall shopping experience. A must-have for any e-commerce store looking to boost customer engagement.

Mithaicana
India
9 months using the app
September 25, 2023

Amazing customer service! Had a bit of trouble setting up the app and the team was there to help every step of the way. Easy to setup, easy to use, absolutely love the app

Kosha Yoga Co.
India
About 1 year using the app
August 1, 2023

Nice Support Some Features are missing but overall i am satisfied with this app and they are working hard for their customers

World Beauty Care
India
4 months using the app
July 16, 2023

great and simple app to use, recommended it! very easy to operate and install, straight to the point, and have several other features beside whatsapp

Lexa Comfort
Indonesia
8 months using the app
Edited June 1, 2023

Thanks for all the help! He was fast and his english was very good. Explanation was pretty simple and easy to understand

The Touch of Science
Chile
9 months using the app