Reviews (401)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its exceptional customer support and ease of use, noting its straightforward installation and user-friendly interface. Its integration with WhatsApp enhances real-time customer communication, improving service and engagement. The abandoned cart feature effectively reduces cart abandonment rates and boosts sales. Merchants also value the extensive customization options, allowing them to tailor the app to their specific needs. The app is free, making it particularly attractive for small businesses looking to optimize operations and improve customer interaction, conversions, and satisfaction.

October 5, 2023

WhatsApp on Shopify offers exceptional support and a versatile app. The team is highly responsive and helpful. The application itself provides extensive customization options, enhancing the overall shopping experience. A must-have for any e-commerce store looking to boost customer engagement.

Mithaicana
India
Almost 2 years using the app
May 29, 2021

Free App with all required features. Great Support. Thank You so much. Amazing work Guys. Keep It Up.

Gift Kya De
India
Over 1 year using the app
Dab Commerce replied May 31, 2021

Thank you so much for your valuable feedback buddy!!!!!!!!!❤️ Support is always available to help you with your queries....🙌🏻🙌🏻

January 5, 2023

Grate App very helpful for me.
and Grate customer support.

FreedomTurbo
United States
Over 1 year using the app
November 22, 2022

Toller, freundlicher und schneller Support, App hat viele Einstellmöglichkeiten. Ist jetzt meine Standard WhatsApp-App!

Royalesportrait
Austria
Over 1 year using the app
February 22, 2023

Excellent app so far & really good customer support.
Keep up the great work guys, can't wait for the automated options you mentioned that are coming soon.
Thank you

351 Automotive Solutions
Australia
Over 1 year using the app
March 14, 2023

Pretty epic. Only changed some text but otherwise very user friendly and easy to use. Support staff are friendly and efficient with their prompt responses.
Wishing these guys great success!

The Capital Distillery
South Africa
Over 1 year using the app
March 20, 2023

App prático, fácil de instalar e muito amigável. Integra facilmente ao site, se precisar ainda pode fazer script da sua forma. Amei.

É Reciclado
Brazil
Over 1 year using the app
November 10, 2022

You can use this app to manage customer support and retain your customers. I would like to see a few more features added to this platform. However, it's definitely a reliable place to begin if you're looking for a tool to manage your customer support via WhatsApp. I like how easy the platform is to use and how the user interface/user experience is better than any other API platform that I have seen! However, I have had issues with their Customer Support, so I hope they address that as well!

Aariana Wellness
India
Over 1 year using the app
November 28, 2022

Muy buena atención al cliente, me ayudaron a configurar la aplicación dentro de mi tienda. Finalmente la aplicacion es muy útil

Winpro Colombia
Colombia
Over 1 year using the app
November 23, 2022

Great support by Piyush! very detailed support . prompt replies, very friendly. Love the app hopefully the speed will increase soon

The Fabric Factory
India
Over 1 year using the app