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Very cool app!
I set these up for clients, six stores on Smartflow and every one of them has kept it past the trial. The preview shows exactly what the customer sees so I stopped guessing. Two asks. Let me copy a funnel between stores instead of rebuilding. And the docs are thin, half my answers came from support chat.
Capped the offer at two units so I don't blow through stock on the popular items. Take rate sits around 11 percent. zero extra refund requests since Upsell Cross went live, which was the thing I was watching for.
Honestly expected to uninstall this within a week. What changed my mind is that the offer actually matches what they just bought, someone buying protein doesnt get shown a shaker they already have. Ran two versions against each other for a month and Smartflow picked a clear winner. Wish there was a smaller plan for stores doing under 100 orders.
order average went up about 9 dollars sinse we turned smartflow on. no complaints from anyone
Been running my tackle shop online since 2011 and I have tried four of these upsell apps. Smartflow stuck. The builder you just drag the pieces where you want them, took me an afternoon. Countdown clock got more people moving than I thought. Letting them pick the size right on the offer matters when you sell waders. Support answered me on a Sunday. Shipping rate part confused me a while, and I want a phone app.
Customer doesnt re enter payment info which is the whole reason these things convert. funnel breakdown in the app is more detailed than i expected
The customer profile targeting has worked well for us and the shipping configuration options are flexible enough for our setup. I do think the dashboard could surface important metrics sooner, and I'd appreciate a few more customization choices for how offers appear. Still, it has delivered good results.
I mainly installed it for offer targeting, but the analytics ended up being just as valuable. Seeing revenue tied to individual funnels makes decisions a lot easier.
I mainly installed it for offer targeting, but the analytics ended up being just as valuable. Seeing revenue tied to individual funnels makes decisions a lot easier.