SmartrMail Email Marketing SMS , Počet recenzí: 583

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
31. březen 2023

Always quick help and easy to understand :) Went above and beyond to help me create a customer segment! Thank you!

DiamondArt.ca
Kanada
Doba používání aplikace: Téměř 4 roky
Vývojář SmartrMail odpověděl 2. duben 2023

Good morning DiamondArt team 🎨🖼 Thank you so much for your review, it means a lot when a long-time user such as yourself sends us this type of feedback. We're looking forward to helping your DiamondArt reach new heights in 2023! 😊

22. červenec 2020

I love this app! I'm not computer savvy at all, but through this app, I've been able to create beautiful, professional level newsletters for my customers. I also love how it tracks who is opening, who is clicking, and who is purchasing. This app is definitely an 11/10 and I'd recommend it to anyone looking to step up their marketing game! Thanks for making this aspect of being a small business owner so easy. You guys rock!

Nothing Fancy Designs
Spojené státy
Doba používání aplikace: Více než 3 roky
5. duben 2023

Smart mail is very user-friendly and I love how much I can get done from my phone.
I appreciate how quickly the app refreshes and how easy it is to understand. I am not technically savvy and this app makes things so much easier for me.
I will have it for a while.

Readings By Celeste
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář SmartrMail odpověděl 5. duben 2023

Hi Readings By Celeste team 🌜🌞 Thank you so much for taking the time to send us this amazing review 😊 Feel free to let us know if there's anything that we can assist you with! Happy sending 💌

20. únor 2020

I have been a mailchimp customer for years but as subscribers grew, so did the fees where it was costing iver $125 per month. I am not a regular sender of emails so this was too expensive. So far I have found Smartrmail to be great, their customer service excellent and it isn't too complicated (like Mailchimp). Also great to support an Australian business :-)

GutzBusta® Slow Feed Hay Nets
Austrálie
Doba používání aplikace: Více než 3 roky
Vývojář SmartrMail odpověděl 20. únor 2020

Hi Nikki! Thank you for this feedback, we're thrilled that you enjoy the app 😊We'll remain available if you need any help with your email campaigns

9. listopad 2019

Great app. Very simple to use. Doing everything: Welcome popups, newsletters, mailing list, automation, Great.! Also get a personal support Thanks to Yasmine, Nicolas, Josh and i am sorry if forgot one of the great people at Smartmail. Thanks and good luck!

Glicha
Spojené státy
Doba používání aplikace: Více než 3 roky
30. duben 2020

im a first time shopify store owner.. this app was super intuitive for me to learn on my own (and i know i'm just scratching the surface).. and customer service is REALLY quick at responding (shoutout to nicolas)

Asian Veggies
Spojené státy
Doba používání aplikace: Více než 3 roky
11. listopad 2022

Affordable AND great customer service. Checking in on clients but not overdoing it. Response rate to questions is always timely and helpful. Extremely happy with SmartrMail

Lancaster Home & Holiday
Spojené státy
Doba používání aplikace: Více než 3 roky
Vývojář SmartrMail odpověděl 13. listopad 2022

Hi Lancaster Home & Holiday team 😊 Thank you so much for your feedback, we're happy to hear that the customer support level was "just right", assisting you through your goals without being "too much". Please feel free to let us know if there is anything else we can help you with in the future. Happy sending! 💌

16. leden 2020

Okay so far so good with SmartrMail. It was a lot easier to understand than MailChimp and it seems that more people have opened my newsletters than before. I am still working my way around it but so far, happy.

Anja Dance
Austrálie
Doba používání aplikace: Více než 3 roky
29. květen 2020

Trovo quest'app facile da usare. Creare newsletter e automazioni è molto semplice con SmartrMail. Do 4 stelle perchè manca un sistema flow intuitivo che permetta di creare da zero delle automazioni più complete.

Linea Italia gioielli
Itálie
Doba používání aplikace: Více než 3 roky
Vývojář SmartrMail odpověděl 29. květen 2020

Hi Linea Italia gioielli team 👋

Thank you for your feedback, this is really appreciated 😊

The great news is that we do have an email flow builder with pre-made email automations in the works. You will be able to use it in your SmartrMail account in early August. We hope that you'll like these pre-made automations enough to update this review to 10 stars! ⭐️

In the meantime, feel free to reach out to our customer success team if you need any help with your email automations.

Kind regards,

Nicolas from SmartrMail

Datum úprav: 22. únor 2023

Yasmine was extremely helpful. Thanks for helping me figure this out! You were patient and persistent in finding a solution.

Jean-Pierre Weill
Izrael
Doba používání aplikace: Více než 3 roky
Vývojář SmartrMail odpověděl 28. listopad 2021

Hi Jean-Pierre Weill team 👋 Thank you for your feedback! We're really glad to hear that you're finding the app easy to use. I've sent your feedback to our product team so that they can review how we can improve your experience even more on smaller screens. In the meantime, feel free to let us know if you have any questions (via our in-app chat)