Reviews (50)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 1, 2022

We love using Smartrr, it's been an easy partnership. They help us with retention and have a great, supportive team. I look forward to working with them as partners going forward as they release new features.

Common Heir
United States
About 3 years using the app
smartrr replied May 18, 2022

Thank you for your review! We are excited about what's to come for our partnership as well. More great features to come :)

April 22, 2022

We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!

Cooking Panda's Store
United States
Almost 3 years using the app
smartrr replied May 18, 2022

Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.

April 13, 2022

Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!

Remi
United States
Almost 3 years using the app
smartrr replied May 18, 2022

Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)

September 29, 2022

Switching over to Smartrr was one of the best decisions to our subscription business we've made. More than anything else, their unmatched customer support creates an experience unseen with any other Shopify app we have used. The sheer amount of new features and updates released in the past year since using Smartrr has been incredible. Their deep support for variants unlocked many options for our customers not previously available. 100% recommend (especially those with extensive variants).

Slate Milk
United States
Almost 3 years using the app
April 19, 2022

We love this app! Simple yet very helpful. You get all the things you need in managing subscriptions in one place. Very easy to use and the best part is, that the people behind it are amazing! Always available to help.

Neuro
United States
Over 2 years using the app
smartrr replied May 18, 2022

Thank you for your review! We love working with the Neuro team and look forward to helping you grow in any way we can!

May 2, 2022

We switched from Recharge to Smartrr and it was totally worth it! Smartrr is user-friendly and the team helped us throughout the entire transition. They are also super quick in answering any questions we have as well. 100% recommend!

Almond Cow
United States
Over 2 years using the app
smartrr replied May 18, 2022

Thank you for your review! We are so happy you made the switch and love having you as a partner. Look forward to what's to come for Almond Cow.

December 29, 2021

Just recently launched with smartrr and have been very happy thus far. The ability to customize your subscription approach and design is a level above what we have seen elsewhere.

UNREAL
United States
Over 2 years using the app
smartrr replied January 14, 2022

Thank you for the review! So glad you are having a good experience, looking forward to a great partnership.

January 3, 2022

This was the easiest software decision I've ever had to make! Smartrr is 1000000x better than any subscription software out there and our customers are saying the same. We received complaint after complaint while using other subscription providers (you probably know who I'm talking about) and our CX tickets for customer service were through the roof. With Smartrr, our churn has significantly decreased, our customers are incredibly happy (and actually buying more - so our LTV is very happily increasing) and we are scaling our subscription business very efficiently. If you haven't already - time to make the move over to Smartrr!

Rejuvia
United States
Over 2 years using the app
smartrr replied January 14, 2022

Thank you so much! Makes our day to hear how Smartrr has been able to help Rejuvia. Cheers to a great partnership :)

January 11, 2022

We recently launched subscription services on our site Womaness.com with Smartrr. Smartrr was clear with all the information needed, fast and easy. We love how the implementation looks and works. Thank you! We made the right decision to go with Smartrr.

Shop Womaness
United States
Over 2 years using the app
smartrr replied May 18, 2022

Thank you for your feedback! We are so grateful that you chose Smartrr to launch subscriptions for Womaness products. We love working with you!

April 25, 2022

I love using Smartrr! It's very user friendly and the Customer Service has been A+ from day one! I's easy to use and we use it everyday for subscriptions! love!

Covey Skincare
United States
About 2 years using the app
smartrr replied May 18, 2022

Thank you for your review! We absolutely love the Covey team and Covey products as well :) We are always here to help with whatever you need.