Reviews (49)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 23, 2023

We've been using Smartrr for over a year now to run our coffee subscriptions. Fantastic app and superb customer support. The Smartrr portal is very easy to use and highly customizable. We particularly love the customer account page as this allows customers to easily manage their subscriptions.

Horsham Coffee Roaster
United Kingdom
Over 1 year using the app
April 11, 2023

I found Smarter to be an excellent addition to my business. We had been wanting to add a subscription service for a number of months and smarter made the process easy.

Excellent customer service. Josh went above and beyond to assist with everything we needed. I would recommend Smarter to anyone who is considering adding a subscription service to their website. They offer a reliable and user-friendly solution, and their customer support is great.

Pro Coffee
Ireland
Over 1 year using the app
October 6, 2022

Great platform -- they keep launching new functionalities which keeps up the momentum for our subscription program. Also: amazing level of service and support from the Smartrr team. Highly recommend!

good light world
United States
Over 1 year using the app
February 15, 2022

We have been using SMARTRR since October of 2021. The team is has been nothing but helpful on the backend and is always willing to go the extra mile to help and give guidance. In terms of the actual technology, it makes the building out of subscription cleaner than other platforms. The analytics overview also allows for you to make data driven decision as we are continuing to build out an refine our subscription program.

Loverboy Inc.
United States
Over 1 year using the app
smartrr replied May 18, 2022

Thank you for your review! So happy to hear that you are finding our analytics helpful and we look forward to helping Loverboy grow.

April 19, 2022

We love this app! Simple yet very helpful. You get all the things you need in managing subscriptions in one place. Very easy to use and the best part is, that the people behind it are amazing! Always available to help.

Neuro
United States
Over 1 year using the app
smartrr replied May 18, 2022

Thank you for your review! We love working with the Neuro team and look forward to helping you grow in any way we can!

August 11, 2023

We launched our subscription program with Smartrr and it quickly became 75% of our returning customer sales. They have a small but mighty team that continues launch new functionalities. The level of service and support from the Smartrr team was incredible and better than any other App partner we've worked with.

Aplós
United States
Over 1 year using the app
April 20, 2022

We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.

Fresh Chile
United States
About 1 year using the app
smartrr replied May 18, 2022

Thank you for your review! We are so happy to have you onboard and a partner of ours.

April 13, 2022

Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!

Remi
United States
About 1 year using the app
smartrr replied May 18, 2022

Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)

November 3, 2022

Smartrr is miles better than every other subscription out there! An absolute essential for any brand that prioritizes CX. The team is incredible, and truly helps create everything you can dream of. Cannot recommend highly enough! :)

L'AMARUE
United States
About 1 year using the app
September 12, 2023

Amazing app that streamlined our subscription service for our loyal customers. Beyond that, the customer service is miles ahead of the competition. Would highly recommend for any entrepreneur

SNACKLINS
United States
About 1 year using the app