Smartsupp

Smart live chat that can rapidly boost your business

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Multichannel

Organize your messages in one place. Send emails directly from your dashboard and use our Facebook integration for easier communication.

Chat-bot

Use chat-bots to engage with your customers. They are effective marketing tools and great assistants to balance your workload.

Mobile App

No need to be stuck at your desk all day. Use our app for Android and iOS, keep in touch with customers and never miss any conversation.


About Smartsupp

Boost your business with smart live chat

Install our live chat and turn your visitors into happy customers. Give personalized shopping experience with advanced customer information and increase conversion rate.

What is a smart live chat

Smartsupp is not just a simple live chat software for customer communication. Like a new team member, this proactive chat automatically engages your customers, helps you with your sales, and saves you plenty of time.

  • Set up chat-bots to send immediate and consistent replies to your customers
  • See your visitors’ behavior on your website by watching their screen recordings
  • Reply to conversations even after the visitor has left the website.

Key features

What can you expect from Smartsupp? Check the list of the main features that will take your customer service from average to great.

  • Customizable chat box
  • Customer satisfaction rating
  • Chat-bot
  • Mobile app (iOS & Android)
  • Shortcuts (response templates)
  • Detailed analytics
  • Visitor session recordings
  • Online support in 7 languages

Language support

Smartsupp dashboard is available in the following languages: English, Čeština, Deutsch, Español, Français, Italiano, Magyar, Nederlands, Polski.

Integrates with

  • Google Analytics,
  • Facebook Messenger

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Free

Free

  • 3 agents
  • 14-day conversation history
  • Live chat
  • Email sending
  • 1 chat-bot
  • Facebook Messenger integration
  • Mobile apps for iOS and Android

Standard

$22.50/month

$ 7.5 per each extra agent

  • Free plan +
  • 3 agents
  • 1-year conversation history
  • 10 chatbots with segmentation
  • Statistics
  • Video recordings (10k/mth)
  • Priority chat support

Pro

$108/month

$ 36 per each extra agent

  • Standard plan +
  • 3-years conversation history
  • 50 chatbots with segmentation
  • Groups of agents
  • Team shortcuts
  • Video recordings (50k/mth)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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