Smartsupp Live Chat & Chatbots

Smartsupp Live Chat & Chatbots

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
2.2 (4)

Elevate Your Store with Smartsupp Live Chat, Chatbots & AI Magic!

Unlock the power of Smartsupp today and revolutionize your Shopify store's customer engagement. Smartsupp is the ultimate solution for your business. We have all the tools you need to supercharge your sales, from cutting-edge AI to lightning-fast live chat and game-changing chatbots that effortlessly convert visitors into lifelong customers. With Smartsupp's track record of empowering many e-commerce wizards worldwide, you know you're in good company!

Unlock the power of Smartsupp today and revolutionize your Shopify store's customer engagement. Smartsupp is the ultimate solution for your business. We have all the tools you need to supercharge your sales, from cutting-edge AI to lightning-fast live chat and game-changing chatbots that effortlessly convert visitors into lifelong customers. With Smartsupp's track record of empowering many e-commerce wizards worldwide, you know you're in good company! more
  • Live Chat: Say goodbye to delays and hello to real-time customer interactions.
  • Chatbot: Reply instantly, suggest products, service customers, and much more.
  • AI Features: Get ready to redefine the e-commerce game.
  • Lead Collection: Collect valuable leads and boost your sales.
Highlights
Works with the latest themes

Languages

Czech, German, English, Spanish, Hungarian, Polish, French, Italian, and Dutch

Works with

Google Analytics, Facebook Messenger, whatsapp

Real-time messaging

AI chatbots, Live chat

Automated responses

FAQs, Greetings

Customization

Welcome messages, Chat flows

Pricing

Free

Free

  • Live chat
  • Unlimited agents
  • 14-day conversation history
  • 50 conversations/month
  • Mobile apps for iOS and Android

Standard

$15 / month

  • Live chat + email + FB
  • Unlimited agents
  • 1-year conversation history
  • 50 Chatbot conversations/month
  • 5 automatic message
  • Basic statistics

14-day free trial

Pro

$30 / month

  • Live chat + email + FB
  • 3-years conversation history
  • 100 Chatbot conversations/month
  • 10 automatic messages
  • Team stats & routing

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4)

Overall rating
2.2
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
January 10, 2023

very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone

Wishes From Africa
Netherlands
6 months using the app
March 24, 2023

AVOID AT ALL COST the worst customer service from an app developer i have ever experienced. not only is the app mediocre at best, when we uninstalled it it would not uninstall off the site, code can't be found ANYWHERE and even after several times asking to help remove it off our site they still did not and we still have the icon on the site for the past 7 days now.

Q by QS
United States
29 days using the app
⭐ Smartsupp ⭐ replied June 18, 2023

Dear Mr/Mrs,

Thank you for your review, and we are deeply sorry you were dissatisfied with Smartsupp.
Please let us explain what happened.
When you first contacted us, our customer support and developers tried to find a solution for you. Since we needed your permission to check your account and find out what has happened with the plugin, we asked you for access, unfortunately, you declined this option. In this case, we weren't able to help you. The second time you contacted us with the same issue, we investigate the Smartsupp code on your website again. We found out that the Smartsupp code is installed via Google Tag Manager.
This means that you need to go to your Google Tag Manager account, find the Smartsupp event there, and delete it. Unfortunately, since the code is directly in your Google Tag Manager, which we cannot access, we are not able to delete the code for you.

If you still have any difficulties with deleting the code, contact our support, and we will do our best to resolve this situation to your satisfaction
Thank you very much for your understanding.
Best Regards
Smartsupp team

June 13, 2023

THE WORSE CUSTOMER SERVICE. THEY NEVER ANSWER TO YOUR QUESTIONS , NEVER RESPOND. VERY HARD TO CONTACT THEM. TOO BAD...

arabinstruments
United States
15 days using the app
⭐ Smartsupp ⭐ replied June 18, 2023

Dear Mr/Mrs,

Thank you for the review and we are deeply sorry for the inconvenience.
Please let us explain what happened.
You contacted us via email, and our Customer Support Specialist replied to you, however, unfortunately, we have yet to receive an answer from you.
Please check your email box (including the SPAM folder) and reply to our email. If you are not able to find our answer in your inbox, contact us once more, please. We will do our best to assist you and help to resolve all issues.
Have a nice day!
Best Regards
Smartsupp Team

January 18, 2022

We tried many apps like that but this one absolutely follow our requirements. Great way how to start a conversation with customers who have a questions about our products – so we have a greater chance that they make an order.

CBDpharma.cz
Czechia
8 minutes using the app

Support

⭐ Smartsupp ⭐ can answer any questions you have about Smartsupp Live Chat & Chatbots.

Developer

⭐ Smartsupp ⭐

Šumavská 524/31, Brno, 60200, CZ

Launched

October 5, 2021

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