Smartsupp Live Chat & Chatbots
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Works with the latest themes
- Rating
- 3.0 (4)
- Developer
- ⭐ Smartsupp ⭐
Featured images gallery
Elevate Your Store with Smartsupp: Live Chat, Chatbot, Mira AI Shopping Assistant and AI Tools
Smartsupp offers a wide range of practical solutions to help grow your business. From the Mira AI Shopping Assistant, which provides personalized product recommendations, to responsive live chat and efficient chatbots, you'll have the tools to improve customer interactions and streamline sales processes. Trusted by e-commerce businesses around the globe, Smartsupp is designed to support your growth with accessible and effective AI-driven features.
- Mira AI: Boost sales and personalize your shopping
- Chatbot: Automate responses to deliver quick and consistent customer care.
- Live Chat: Deliver real-time support to keep your customers engaged.
- Lead Generation: Capture valuable leads and expand your customer base.
- Highlights
- Works with the latest themes
Languages
Czech, German, English, Spanish, Hungarian, Polish, French, Italian, and Dutch
Works with
- Google Analytics
- Facebook Messenger
- API
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- Live chat
- 1 agent
- 14-day conversation history
- 50 conversations/month
- Mobile apps for iOS and Android
Standard
$20 / month
or $168/year and save 30%
- Live chat + email + FB
- Unlimited agents
- 100 Chat & Chatbots conversations/month
- 5 automated messages
- 1-year conversation history
14-day free trial
Pro
$30 / month
or $288/year and save 20%
- Live chat + email + FB
- 100+ Chat & Chatbot conversations/month
- 10 automatic messages
- Advanced statistics
- Team stats & routing
- Multilanguage
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4)
AVOID AT ALL COST the worst customer service from an app developer i have ever experienced. not only is the app mediocre at best, when we uninstalled it it would not uninstall off the site, code can't be found ANYWHERE and even after several times asking to help remove it off our site they still did not and we still have the icon on the site for the past 7 days now.
Dear Mr/Mrs,
Thank you for your review, and we are deeply sorry you were dissatisfied with Smartsupp.
Please let us explain what happened.
When you first contacted us, our customer support and developers tried to find a solution for you. Since we needed your permission to check your account and find out what has happened with the plugin, we asked you for access, unfortunately, you declined this option. In this case, we weren't able to help you. The second time you contacted us with the same issue, we investigate the Smartsupp code on your website again. We found out that the Smartsupp code is installed via Google Tag Manager.
This means that you need to go to your Google Tag Manager account, find the Smartsupp event there, and delete it. Unfortunately, since the code is directly in your Google Tag Manager, which we cannot access, we are not able to delete the code for you.
If you still have any difficulties with deleting the code, contact our support, and we will do our best to resolve this situation to your satisfaction
Thank you very much for your understanding.
Best Regards
Smartsupp team
THE WORSE CUSTOMER SERVICE. THEY NEVER ANSWER TO YOUR QUESTIONS , NEVER RESPOND. VERY HARD TO CONTACT THEM. TOO BAD...
Dear Mr/Mrs,
Thank you for the review and we are deeply sorry for the inconvenience.
Please let us explain what happened.
You contacted us via email, and our Customer Support Specialist replied to you, however, unfortunately, we have yet to receive an answer from you.
Please check your email box (including the SPAM folder) and reply to our email. If you are not able to find our answer in your inbox, contact us once more, please. We will do our best to assist you and help to resolve all issues.
Have a nice day!
Best Regards
Smartsupp Team
very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone
We tried many apps like that but this one absolutely follow our requirements. Great way how to start a conversation with customers who have a questions about our products – so we have a greater chance that they make an order.
Support
App support provided by ⭐ Smartsupp ⭐.
Resources
Developer
Launched
October 5, 2021
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