Smartsupp Live Chat & Chatbots

Smartsupp Live Chat & Chatbots

Free plan available. 14-day free trial. Additional charges may apply.
Rating (3.3)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

October 5, 2021

Languages

Czech, German, English, Spanish, Hungarian, Polish, French, Italian, and Dutch

Integrates with

Google Analytics, Facebook Messenger

Smartsupp combines live chat, chatbots, and video recordings to help you drive your online sales.

Customer service today requires rapid response times with virtually seamless correspondences that effectively take care of your buyers' needs. Smartsupp delivers a multichannel live chat solution with chatbots, video recordings, and all of the customer care tools you will ever likely need in order to deliver consistent and outstanding customer service. Providing conversation management tools, Smartsupp offers customer care features built to service your shoppers needs.

Customer service today requires rapid response times with virtually seamless correspondences that effectively take care of your buyers' needs. Smartsupp delivers a multichannel live chat solution with chatbots, video recordings, and all of the customer care tools you will ever likely need in order to deliver consistent and outstanding customer service. Providing conversation management tools, Smartsupp offers customer care features built to service your shoppers needs. more
  • Live Chat–Deliver win-win customer service with human and chatbot support.
  • Chatbot–Reply instantly, suggest products, service customers, and much more.
  • Video Recordings–Gather unique customer and business insights nobody else has.

Pricing

14-day free trial

Free

Free

  • 1 agent
  • 14-day conversation history
  • Live chat
  • Mobile apps for iOS and Android

Standard

$25.50/month

or $234/year and save 24%

  • Free plan +
  • 3 agents
  • 1-year conversation history
  • 5 automatic messages
  • 1 chatbot
  • Basic statistics
  • Video recordings (10k/mth)

Pro

$62/month

or $573/year and save 23%

$20 per each extra agent (monthly plan) / $16 per each extra agent (yearly plan)

  • Standard plan +
  • 3-years conversation history
  • 10 automatic messages
  • 10 chatbots
  • Team stats & routing
  • Video recordings (50k/mth)

Free

Free

  • 1 agent
  • 14-day conversation history
  • Live chat
  • Mobile apps for iOS and Android

Standard

$25.50/month

or $234/year and save 24%

  • Free plan +
  • 3 agents
  • 1-year conversation history
  • 5 automatic messages
  • 1 chatbot
  • Basic statistics
  • Video recordings (10k/mth)

Pro

$62/month

or $573/year and save 23%

$20 per each extra agent (monthly plan) / $16 per each extra agent (yearly plan)

  • Standard plan +
  • 3-years conversation history
  • 10 automatic messages
  • 10 chatbots
  • Team stats & routing
  • Video recordings (50k/mth)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

3 reviews

Overall rating
3.3
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
March 24, 2023

AVOID AT ALL COST the worst customer service from an app developer i have ever experienced. not only is the app mediocre at best, when we uninstalled it it would not uninstall off the site, code can't be found ANYWHERE and even after several times asking to help remove it off our site they still did not and we still have the icon on the site for the past 7 days now.

Q by QS
United States
Time spent using app: 29 days
January 10, 2023

very clear app, works very well. and a nice support, they helped me well, I can recommend it to everyone

Wishes From Africa
Netherlands
Time spent using app: 6 days
January 18, 2022

We tried many apps like that but this one absolutely follow our requirements. Great way how to start a conversation with customers who have a questions about our products – so we have a greater chance that they make an order.

CBDpharma.cz
Czechia
Time spent using app: 8 minutes

About this app

Launched

October 5, 2021

Languages

Czech, German, English, Spanish, Hungarian, Polish, French, Italian, and Dutch

Integrates with

Google Analytics, Facebook Messenger

Built by ⭐ Smartsupp ⭐

About ⭐ Smartsupp ⭐

3.3 average rating

1 year building apps for the Shopify App Store

Support

Send a message

support@smartsupp.com

More apps like this

4.8 out of 5 stars 90 total reviews Free plan available
Turn visitors into qualified phone leads and sales calls
4.4 out of 5 stars 1647 total reviews Free
Connect with shoppers and drive sales with chat – for free
4.7 out of 5 stars 1633 total reviews Free plan available
Live Chat boosted with Chatbots for the best customer support