Smind Section: Theme Sections

Hi The Barkery LLC,

Thank you so much for your kind 5-star review! We're truly glad to hear that Smind has worked well for you and that our support team was helpful throughout your journey.

We noticed your note regarding having to recreate sections when updating your theme. We’d love to let you know that you don’t need to recreate sections manually.

After updating your theme, you can use our “Transfer Data” tool to migrate your content from the old theme version to the new one. Once the transfer is complete, you just need to reposition the sections where you'd like them to appear—simple and quick!

This is guide for your reference https://docs.smind.io/guides/moving-sections

We hope this feature makes your experience even smoother and look forward to continuing to support you in the future.

Thanks again for using Smind!

Warm regards,
Smind Team

Dear Lunox,

We are delighted to hear that you are enjoying your experience with Smind and our support team.

Thank you for taking the time to share your feedback and for your kind words. Your genuine appreciation is a tremendous source of motivation for us. We remain committed to continuously improving our products and delivering exceptional service.

As a small suggestion, we’d like to let you know about our recently released Product Blocks in the Smind library. These versatile building elements are designed specifically for product detail pages, providing everything your customers need—images, pricing, descriptions, variant selectors, “Add to Cart” buttons, and more.

Thank you once again for your trust and support.

Best regards,
The Smind Team

Hi Rivete,

Thank you so much for the 5-star review! We're truly happy to hear that our support team was helpful throughout your journey with Smind.

We’d love the opportunity to continue supporting you in the future. As a small suggestion, we’ve recently released a variety of Product Blocks to the Smind library—these are essential building elements for product detail pages. Each block includes everything a shopper needs: images, price, descriptions, variant selectors, “Add to Cart” buttons, and more...

Thanks again for your trust and support!

Best regards,

The Smind Team

Dear Pure Lab Nutrition,

We’re thrilled to hear that you’re enjoying your experience with Smind and our support team! Thank you for taking the time to share your feedback and for your kind words—they truly inspire us to keep doing our best.

You can count on us to remain committed to improving our products and providing you with outstanding service.

Thank You and Best Regards

Dear Valued Customer,

Thank you so much for the glowing 5-star review! We're thrilled to hear Smind has been a great match for your store and that our support team was able to help along the way.

As a quick tip—if you haven’t already—check out our Cart Drawer feature. It allows customers to view and manage their cart without leaving the page, helping create a smoother shopping experience.

We hope this adds even more value to your store. Thanks again for your trust—we’re excited to continue supporting you!

Warm regards,
The Smind Section

Hi Etres Wallet & Bag,

We truly appreciate your wonderful 5-star review! It means a lot to us to know that Smind has been a good fit for your needs and that our support team could assist you effectively along the way.

As a small tip, you might want to try out the Smind Cart Drawer feature. This handy tool lets your customers view and manage the items in their cart quickly and easily—without ever leaving the current page. It’s a simple way to make the shopping experience even more seamless for your customers.

We hope this feature brings even more convenience to your store, and we’re excited to keep supporting you as you grow. Our team is committed to continually improving our products and delivering excellent service.

Thanks again for your trust!

Best regards,
The Smind Team

Hi ,

Thank you for your feedback and we’re truly sorry for the inconvenience you experienced.

You're absolutely right to expect reliable support — even on weekends. While our current support hours are weekdays only, we understand the importance of fast response time, especially when it comes to your store's stability.

We want to reassure you that Smind is built with performance and safety in mind. Our app does not interfere with your live store's code unless explicitly published by you, and we've put in place extensive testing to prevent crashes.

That said, we hear you. Your feedback is important, and we’re already working on expanding our support coverage during weekends to better serve merchants like you.

We would love to reconnect and assist you further. Please feel free to reach us at our live chat in-app, and we’re happy to jump on a call if needed.

Thank you again for trying Smind — and we hope to earn back your trust.

— The Smind Team